ServiceNow Administrator (mfd)

Introduction Sentence

What you can expect in this role

• You will configure and manage the ServiceNow platform to meet organizational needs ensuring system health and optimal performance.
• You will manage user access and permissions oversee incidents and perform basic troubleshooting to maintain smooth platform operations.
• In addition you will support reporting and analytics by maintaining dashboards and monitoring KPIs to identify areas for improvement.
• You will also participate in system upgrades and patching ensuring security compliance and up-to-date functionality.
• Finally you will maintain documentation and provide training to users contributing to continuous improvement initiatives and vendor management activities.

Your essential experience and education

• 2 years of hands-on experience in the administration of Corporate IT tools (e.g. Salesforce MS365 SAP) preferably ServiceNow.
• Must-haves: Expertise in incident management processes; basic understanding of ITIL principles and JavaScript (or similar scripting languages). Strong analytical and problem-solving abilities with a sense of ownership great prioritization and the ability to remain effective while multitasking.
• Nice-to-haves: Knowledge of SQL and REST APIs.
• A collaborative and motivated team player eager to learn and grow with a strong interest in new technologies and continuous improvement.
• Good verbal and written communication skills in English; German and/or Portuguese are a plus.

Whats in it for you

• Exciting Intersection of Entertainment and Tech: Join one of Germanys leading media companies being at the forefront of digital transformation and world-class technology.
• Compensation: Fair and equal pay I Maximum exempt food allowance (via Coverflex) I Employee discounts/offers I Relocation bonus.
• Personal & Professional Development: Well-defined career progression with personalized skill-building & growth focus I Udemy I Conferences & training budget I Optional German/Portuguese classes I Side project time.
• Work-Life Balance: Flexible working hours I Hybrid working model (90 days onsite per year self-managed) I No dress code I 25 vacation days plus half day on Xmas.
• Office Perks & Amenities: Free parking I Free coffee tea & fruits I Pet-friendly office I Rooftop lounge with snooker & piano I On premise gym cafeteria vending machines & microwaves.
• Wellbeing: Private health insurance (incl. option of family extension at own cost) I Mental health support I Subsidized Urban Sports Club membership.
• Team Spirit: Top Employer according to Teamlyzer Frequent team events Regular trips to Germany I Start-up spirit I Supportive inclusive and open corporate culture e.g. employee networks like PROUD Greenteam fempowerment.

Closure

We are looking forward to your application!

Apply within 5 minutes via our job portal.

Your profile doesnt fit 100% No worries apply anyway! We support your professional & personal development on the job.

At Tech Hub part of ProSiebenSat.1 as the home of popular entertainment/infotainment and a leading entertainment and commerce player in the German-speaking region we make digital entertainment happen! Reaching millions of viewers and users each day is the basis of our success. We develop first-class products and take our technology to the next level every single day. You are looking for an exciting career opportunity in media and e-com love to work for different branches and products and become part of a diverse tech community Join our newly set-up Tech Hub and become a crucial part of our digital future.

Company Text

Clickhereto learn more about the ProSiebenSat.1 Group and our diverse portfolio.

As a signatory of the Diversity Charter ProSiebenSat.1 is committed to a working environment free of prejudice and actively promotes diversity and equal opportunities among employees.

You have a disability and would like to apply Then you are very welcome.
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Although we refer to one gender in the text all genders may be implied.