Portuguese Speaker – Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
27 days ago
Vacancies:
1 Vacancy
Job Summary
Were hiring on behalf of our trusted partner TTEC a global leader in customer experience and business solutions. Join one of the top international call centers in Egypt and build your career with world-class training and benefits.
About the Role What You Will Do
As a Portuguese Speaker Customer Service Representative (CSR 1) you will handle customer interactions via calls chats or emails ensuring every customer receives accurate support and efficient solutions.
Your main responsibilities include:
Managing incoming customer communications professionally and effectively.
Identifying customer needs and providing clear accurate resolutions.
Conducting research using internal systems to resolve inquiries.
Documenting all cases with accuracy and attention to detail.
Collaborating with your team to achieve service goals.
Working on rotational shifts (24/7) with flexibility.
This role is perfect for proactive problem-solving communicators who want to grow in a dynamic global environment.
Requirements
Language Skills: Portuguese level C1 and English level B1.
Experience: Minimum 6 months in a call center (customer service or similar).
Education: Graduates and dropouts are both welcome to apply.
Excellent communication and multitasking abilities.
Flexibility to work rotational shifts.
Benefits
Attractive Salary: 31260 EGP Gross.
Transportation: Provided after 9 PM (door-to-door for females).
Social Insurance provided.
Location: Maadi Cairo Governorate Egypt.
Working Hours: 8 hours 1-hour break.
Days Off: 2 days weekly.
Why Join TTEC
At TTEC youll join a global supportive environment focused on growth and success. Youll receive top-tier training continuous learning and opportunities to advance your career in the customer experience industry.
If youre fluent in Portuguese confident in English and looking to start an exciting career apply now through QuickfirmX Egypts #1 Platform for Call Center Jobs and begin your journey with TTEC!
Apply Now via QuickfirmX The First Call Center Platform in Egypt.
Company Industry
Accounting
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
51 employees
QuickfirmX – Quick Hires, Big Futures Egypt’s Top Choice for Call Center Jobs At QuickfirmX, we specialize in call center recruitment, connecting talented professionals with top employers. Whether you're starting your career or looking to advance, we make the hiring ... View more
