Este es un puesto de trabajo remoto.
At Softgic we work with the most talented individualsthose who create those who love what they do and those who give 100% because thats our #Coolture. Join us in our mission to make life easier through technology and become part of our team as a NOC Engineer.
Responsibilities:
Monitor investigate and troubleshoot network incidents in PoPs and data centers.
Identify and diagnose network issues accurately escalating when necessary while maintaining clear communication with internal teams and leadership.
Collaborate with senior engineers to resolve escalated infrastructure incidents and recommend improvements to enhance redundancy capacity and monitoring efficiency.
Document incidents and maintain operational visibility using established ticketing and incident management systems.
Participate in continuous learning peer-to-peer training and adopt operational best practices within a dynamic NOC environment.
Requisitos
Bachelors degree in Information Technology Computer Science or a related field (or equivalent hands-on experience).
5 years of experience in a Network Operations Center or similar telecommunications environment.
Strong understanding of networking protocols including TCP/IP BGP OSPF MPLS VLANs and QoS.
Experience with Layer 2 and Layer 3 technologies such as Spanning Tree EVPN MPLS RSVP LDP PPPoE IPoE TR069 802.1x and VPN.
Familiarity with WAN and carrier-grade Ethernet/IP environments.
Proficiency in ticketing systems and incident management processes.
Excellent written communication skills for clear updates and escalations.
Strong accountability attention to detail and commitment to resolving issues fully.
Desirable / Nice to Have:
Experience with network equipment from Nokia Calix Juniper or Adtran.
Practical experience with network monitoring systems such as Nagios PRTG SolarWinds or IRIS.
Familiarity with fiber optic technology and related network equipment.
Basic scripting knowledge in Perl Python or similar languages for operational automation.
Required Skills:
Must-Have Skills: Strong proficiency in TypeScript and . Experience with PostgreSQL and GraphQL. Solid understanding of frontend and backend development (50/50 balance expected). Excellent communication and teamwork skills. Ability to work independently in a remote setup. Nice-to-Have Skills: Experience with React Native (without Expo) or Svelte. Familiarity with performance optimization and user experience best practices. Previous experience working in startups or agile environments.
Required Education:
At least five years of experience in civil design/ or advanced level in the use of AutoCAD Civil 3D and other engineering automation tools (Revit BIM 360).Ability to properly operate technical analysis equipment and computer oral and written technical communication skills with the ability to read technical literature and engineering analytical and problem-solving skills applying professional knowledge to both routine and non-routin
Este es un puesto de trabajo remoto. At Softgic we work with the most talented individualsthose who create those who love what they do and those who give 100% because thats our #Coolture. Join us in our mission to make life easier through technology and become part of our team as a NOC Engineer....
Este es un puesto de trabajo remoto.
At Softgic we work with the most talented individualsthose who create those who love what they do and those who give 100% because thats our #Coolture. Join us in our mission to make life easier through technology and become part of our team as a NOC Engineer.
Responsibilities:
Monitor investigate and troubleshoot network incidents in PoPs and data centers.
Identify and diagnose network issues accurately escalating when necessary while maintaining clear communication with internal teams and leadership.
Collaborate with senior engineers to resolve escalated infrastructure incidents and recommend improvements to enhance redundancy capacity and monitoring efficiency.
Document incidents and maintain operational visibility using established ticketing and incident management systems.
Participate in continuous learning peer-to-peer training and adopt operational best practices within a dynamic NOC environment.
Requisitos
Bachelors degree in Information Technology Computer Science or a related field (or equivalent hands-on experience).
5 years of experience in a Network Operations Center or similar telecommunications environment.
Strong understanding of networking protocols including TCP/IP BGP OSPF MPLS VLANs and QoS.
Experience with Layer 2 and Layer 3 technologies such as Spanning Tree EVPN MPLS RSVP LDP PPPoE IPoE TR069 802.1x and VPN.
Familiarity with WAN and carrier-grade Ethernet/IP environments.
Proficiency in ticketing systems and incident management processes.
Excellent written communication skills for clear updates and escalations.
Strong accountability attention to detail and commitment to resolving issues fully.
Desirable / Nice to Have:
Experience with network equipment from Nokia Calix Juniper or Adtran.
Practical experience with network monitoring systems such as Nagios PRTG SolarWinds or IRIS.
Familiarity with fiber optic technology and related network equipment.
Basic scripting knowledge in Perl Python or similar languages for operational automation.
Required Skills:
Must-Have Skills: Strong proficiency in TypeScript and . Experience with PostgreSQL and GraphQL. Solid understanding of frontend and backend development (50/50 balance expected). Excellent communication and teamwork skills. Ability to work independently in a remote setup. Nice-to-Have Skills: Experience with React Native (without Expo) or Svelte. Familiarity with performance optimization and user experience best practices. Previous experience working in startups or agile environments.
Required Education:
At least five years of experience in civil design/ or advanced level in the use of AutoCAD Civil 3D and other engineering automation tools (Revit BIM 360).Ability to properly operate technical analysis equipment and computer oral and written technical communication skills with the ability to read technical literature and engineering analytical and problem-solving skills applying professional knowledge to both routine and non-routin
Job Location:
Monthly Salary:
Experience Required:
Posted on:
20 days ago
Vacancies:
1 Vacancy
