Sr. Audio Visual Service Technician
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Senior Audio Visual Service Technician
Richmond VA
We are seeking a skilled and experienced Senior Audio Visual Service Technician to join a leading Government and Commercial AV Integrator in the Richmond VA area.
The ideal candidate will be responsible for diagnosing repairing and supporting a wide range of audiovisual videoconferencing and IT-related systems. This position requires the ability to work independently think critically and operate with minimal supervision.
Responsibilities
- Provide technical support for audiovisual videoconferencing and IT systems
- Diagnose and troubleshoot system-related issues
- Proactively manage update and resolve service tickets
- Repair AV videoconferencing and IT systems as needed including cable re-termination
- Configure and program AV equipment for various applications
- Coordinate with manufacturers to identify and resolve technical problems
- Assess and recommend whether to repair or replace defective equipment
- Document all activities and maintain accurate service records
Requirements
Qualifications
- Minimum of 3 years of experience in audiovisual service installation or field support
- Strong understanding of AV signal flow control systems and networking fundamentals
- Experience working with Crestron Extron Biamp QSC or similar systems
- Excellent problem-solving and troubleshooting skills
- Ability to work independently and manage multiple priorities in the field
- Strong communication and customer service skills
- Willingness to travel to client sites as needed.
Licenses & Certifications
- CTS or equivalent certification
- Relevant manufacturer-specific certifications
- Crestron CTI-P301 (passed)
- Biamp Certification
- QSC Certification
- Other industry certifications preferred
- Valid drivers license
Benefits
Job Requirements: Advanced knowledge and hands-on experience with QCS controls Biamp Audio DSP Shure and Intelix. Great to have: AVPro Edge and Visionary Solutions for VoIP / switchers Advanced knowledge and hands-on experience with AV equipment Advanced knowledge of TCP/IP networking switches routers firewalls are preferred. Advanced working knowledge of computers (Windows-based) and software. Maintain a positive attitude strong work ethic and embrace a team-centric environment. Ability to read analyze and interpret complex documents including product specifications wiring diagrams and architectural drawings. Ability to respond effectively to sensitive customer inquiries or complaints. Strong interpersonal and communication skills are required. Valid drivers license with minimum 3-year clean driving record. Infocomm CTS certification (within 6 months of employment start) & CTS-I within 12 months Maintain and/or acquire OSHA 10 Hr construction within 3 months from employment start.
Required Education:
Job Requirements: Advanced knowledge and hands-on experience with QCS controls Biamp Audio DSP Shure and Intelix. Great to have: AVPro Edge and Visionary Solutions for VoIP / switchers Advanced knowledge and hands-on experience with AV equipment Advanced knowledge of TCP/IP networking switches routers firewalls are preferred. Advanced working knowledge of computers (Windows-based) and software. Maintain a positive attitude strong work ethic and embrace a team-centric enviro
Company Industry
IT Services and IT Consulting
Key Skills
- E & I
- Low Voltage
- Customer Service
- Hospitality Experience
- Computer Networking
- Computer Skills
- Cabling
- Customer Support
- Schematics
- Human Resources
- Power Tools
- Troubleshooting
