Service Manager
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Job Location:
Buena Park, CA - USA
Monthly Salary:
$ 110000 - 120000
Posted on:
20 days ago
Vacancies:
1 Vacancy
Job Summary
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
Ready to make an impact where it matters most Join us and help solve water.
The Service Manager provides both strategic direction and hands-on leadership to field service teams (Hospitals Refineries and Aerospace companies). Driving safety performance engagement and development while ensuring top-tier service delivery and team retention.
Provides industry-leading water purification and reverse osmosis solutions with unmatched customer service.
Lead the team of 10 direct reports
CORE RESPONSIBILITIES: To perform the job successfully an individual must be able to perform each essential duty satisfactorily.
Create and maintain safe working environment and culture within the organization
Defines and drives (proactive) customer management employee management safety management interpersonal
Relationship and leadership skills
Demonstrates high impact culture through innovation accountability and empowerment
Is agile in responding quickly to customer issues
Operational and strategic management
Autonomy to make decisions that impact divisional and cross-functional / commercial span of control
Ensures cost/revenue support the financial goals of the P&L
Provides proactive direction to commercial teams to ensure service center objectives are achieved
May provide direct supervisor to sales and other commercial colleagues
Demonstrates leadership behaviors across organizational boundaries of candid communication collaboration developing people embracing DEI and innovation
Travel Requirements: <10% local travel required / Company Vehicle Assigned
Driving Requirements:
Driver Application for Employment
Motor Vehicle Report (MVR) Forms:
Driver Disclosure and Release
Employee Applicant Drug and Alcohol Statement o FMCSA Certificate of Awareness
Driver Certificate of Violations
Driver Statement of On Duty Hours Road Test
Copy of Drivers License
Copy of Medical Certificate
QUALIFICATIONS:
Education Requirements: Bachelors degree strongly preferred; or equivalent military experience; or applicable industry equivalent experience in lieu of degree
Experience Requirements:
Ability to obtain all required customer clearances
Industrial or commercial process water experience required
Clean driving record
5 to 7 years of technical work experience or 3 years of industry specific experience
Combined with 3 years of leadership/management experience
Skill Requirements:
People Leader Coach and Safety manager
Demonstrates strong conflict-resolution skills effectively defusing tense customer or internal issues.
Ability to communicate up/down/across
Ability to lead and motivate teams
Demonstrates critical thinking and complex troubleshooting in order to guide and advise team members and customers
Proficiency with computers and business software such as Microsoft Office Skype Oracle/SAP cloud-based solutions
Xylem does not provide visa sponsorship for this position
The estimated salary range for this position is $110000 to $120000 plus an annual bonusStarting pay is dependent on multiple factors such as skills experience and work location and is not typically at the top of the Xylem we offer a competitive compensation package with a generous benefit package including Medical Dental Vision plans 401(k) with company contribution paid time off paid parental leave and tuition reimbursement.
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Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program Xylem Watermark. We prioritize our employees well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Discover Flygt's innovative submersible pump solutions for various applications, including wastewater, mining, and more. As a leading manufacturer of submersible pumps, Flygt offers reliable and efficient products for your pumping needs. Learn more at Xylem US.
