End of Contract Executive
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Job Summary
At Ayvens progress starts with you.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us and get better with every move.
Tremendous opportunity to join our Slough based Contract Management team for a 12 month fixed term contract.
Role Purpose
Manage the production of Schedule Updates & Formal Extension quotations from commercial divisions across the LeasePlan UK (LPUK) Group according to agreed service levels.
Ensure that all quotes are produced according to RV & SMR Policy and LeasePlan UKs RV and SMR forecasting methodology.
Ensure all Contract Management tasks are actioned in line with commercial and legal requirements.
Role Specifics
Provide quotation for schedule updates & formal extension to sales divisions across LPUK
Create and update lessees contracts cost centres dummy registrations and Drive agreements in line with agreed procedures
Action transfers and novations in line with agreed procedures
Liaise with internal customers/Franchisees via telephone email and LP Link
Manage the response to all requests according to agreed Service Levels.
Undertake cross training to support the rest of Contract Management
Operate within a control framework ensuring that comprehensive audit trails exist for all quote production
Required knowledge & experience
5 GCSEs or equivalent typically grade C or above must have at least grade B in English and Maths or experience lead equivalent.
Computer literate with knowledge of Microsoft products (Word Excel and PowerPoint).
Fluent in business English language an effective written and verbal communicator
Numerate with well-developed analytical skills
First class customer service skills and experience- in the contract hire industry preferred but not essential
Displays willingness to learn and ability to solve problems and implement solutions
Customer driven with ability to operate according to service level agreements
Trustworthy and follows through instructions to completion
Good working knowledge of automotive industry preferred but not essential
Ability to influence at all levels across the business
Displays a high level of ownership and responsibility
Able to own and take responsibility for specific work area
Capable of self-management and able to use initiative to solve problems
Effective team player capable of support across Contract Management
Emotionally resilient and able to work under pressure
Positive self-image and orientation towards self-development
Follows through projects to their completion
Why Ayvens
With over 3.4 million vehicles managed across more than 42 countries we provide full-service leasing flexible subscription services fleet management services and multi-mobility solutions to customers of all sizes including large corporates SMEs professionals and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Were committed to sustainable mobility and have made it a core part of our everything we do were guided by the principles of authenticity curiosity commitment and collaboration. We aim to foster an organisation thats diverse in people and ideas where everyone can thrive and be themselves no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates news and insights.
*ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.
Key Skills
- IVR
- SOAP
- Avaya
- Solaris
- Cost Accounting Standards
- Database Design
- Hibernate
- ITIL
- Weblogic
- Express.js
- Contracts
- ASP
About Company
Somos a Ayvens (antiga LeasePlan), líder global em mobilidade sustentável. E num mundo que precisa de formas mais intuitivas e sustentáveis de mobilidade, estamos empenhados em fazer a vida de todos os nossos clientes fluir melhor, desde grandes empresas a particulares.
