Contract Monitoring Officer

Contract Monitoring Officer 9399 Secondment Opportunity / Temporary Fixed term Contract for 12 MonthsPart-time 29.6 hours per week 43822 to 48227 pro rata per annum Grade K County Hall

An exciting opportunity is available to join our innovative performance management team within the Integrated Commissioning function of Childrens Services.

We have an established team which monitors the quality of commissioned (and some in-house) residential settings for children and young people including registered childrens homes supported accommodation and 38-week joint funded placements.

The team works closely with a range of stakeholders to ensure our wide range of providers are delivering high quality services which improve outcomes for Norfolks children and young people and help deliver our shared ambition that Norfolk is a place where all children and young people can Flourish.

As a Contract Monitoring Officer you will contribute to ensuring that Norfolks children and young people receive the best possible services and that services are delivered to the standards expected.

This will include:

• Carrying out analysis of statutory and regulatory reports for residential settings.
• Gathering collating and analysing a range of documentation and undertaking inspections of a range of settings across the residential portfolio.
• Report writing and identifying opportunities for improvements.
• Ensuring that the voice of children and young people is heard.
• Working directly and collaboratively with commissioning and operational colleagues and providers to identify and address concerns arising around a range of issues including safeguarding and quality of care and/or support.

For the role we are looking for someone with a high degree of professional curiosity tenacity flexibility a keen eye for detail an ability to analyse and present complex information and great relationship-building skills. We are ideally seeking someone with operational experience within a residential environment and knowledge of appropriate regulatory frameworks is essential.

This post is available as a fixed term contract or secondment.

Before you apply we recommend reading the fullJob Description and Person Specificationto help you demonstrate you meet the criteria.

For an informal discussion regarding this vacancy please contact Anthony Cripps Childrens Services - Commissioning Performance Manager on email

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time part time remote and hybrid working dependant on your job role and business need.
• Financial benefits such as:
  • Norfolk Rewards our employee discounts programme which helps yousave money on almost anything from everyday groceries and clothes to holidays new technology gym membership trips to the cinema and days out.
  • ABlue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution life assurance death in service payments and dependants pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on ourTerms and Conditionshere.

We want our people to be inspired and motivated to work well together make the most of our workspaces enjoy a healthy work-life balance and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work with hybrid working a key feature formany roles. Our technology platform and equipment are first class enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Already a Norfolk County Council employee See and apply for internal and external vacancies inmyOracleusing your @ or @ email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 05 January 2026 at 23:55

All other applicants closing date: 11 January 2026 at 23:55