Customer Transformation Senior Analyst
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Job Location:
Wellington - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
22 days ago
Vacancies:
1 Vacancy
Job Summary
Management Level
Senior AssociateJob Description & Summary
Kia ora
At PwC our purpose is clear: to build trust in society and solve important problems.
Join our diverse whānau of experts and be supported with coaching flexibility and a culture where you truly belong. Here youll work with world-leading technology - including A.I. - bringing your people-focused skills and experience to deliver outcomes that matter.
Ngā Kōrero mo tēnei tūranga / About the role
Our Customer Transformation team in Pōneke / Wellington is growing and were on the look out for a Senior Analyst to strengthen our capability across service design systems thinking and business analysis supporting large-scale transformation programmes that make a real difference for customers and communities.
Apply design thinking and analytical approaches to improve services systems and customer outcomes ensuring balanced delivery capacity and continued momentum across the customer transformation portfolio.
Partner with multidisciplinary teams across PwCs Customer Transformation practice to co-design solutions that deliver lasting impact.
Operate as a versatile team member moving between engagements as needed to support delivery across multiple projects.
Ngā pūkenga kei a koe / Skills and experience
24 years experience across service design business analysis or transformation preferably within a financial services or professional services environment.
A relevant Tertiary qualification in design psychology or business and a passion for understanding human behaviour and customer experience.
Strong facilitation stakeholder engagement and communication skills.
A collaborative adaptable mindset comfortable working independently or as part of a team in dynamic client environments.
Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ
Growth - Global network; leadership development; A.I. tools and training; formal learning pathways
Reputation - PwC is known for shaping tomorrow. Join us and youll accelerate your career while helping clients and communities solve their most important problems.
Wellbeing - Life & income protection; Sonder/EAP/Headspace; 15 days paid sick leave; group-rate health insurance (eligibility applies).
Flexibility - Flexible working; supportive coaching culture
Time off - Purchase up to two extra weeks annual leave; two recognition days provided each year; annual summer shutdown period
Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave
Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals
Mo te aha tāu e tatari ana / What are you waiting for
Hit the Apply Now button! If you want to learn about how you can grow and shine in your career at PwC visit Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoJob Posting End Date
Required Experience:
Senior IC
Key Skills
- Debugging
- Remote Access Software
- IT Service Management
- IOS
- Multithreading
- VPN
- Neo4j
- FISMA
- SSO
- Github
- Google Suite
- Troubleshooting
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more
