Receptionist Novotel Wellington
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Job Location:
Wellington - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
25 days ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a confident and customer-focused Receptionist to join our Front Office team. As the welcoming face of the hotel youll ensure every guest enjoys a smooth and memorable experience from arrival through to departure.
Reporting to the Front Office Manager youll assist with check-ins and check-outs handle guest queries and provide information and support throughout their stay.
What youll do:
Welcome guests from around the world with warmth and professionalism
Manage check-in and check-out processes accurately and efficiently
Handle payments guest information and reservations with attention to detail
Respond to guest queries and requests providing local knowledge and solutions
Promote hotel facilities and loyalty programmes to enhance guest experience and satisfaction
Work closely with Housekeeping Food & Beverage and Reservations to ensure smooth daily operations
Safely manage guest property and maintain correct documentation and storage procedures
Uphold brand standards presentation and service expectations at all times
This part-time position offers a minimum of 16 hours per week and a pay rate of $26.28 per hour. Flexibility is important as shifts are rostered across mornings afternoons weekends and public holidays.
If you take pride in delivering great service and want to be part of a supportive and dynamic team wed love to hear from you.
Qualifications :
Previous experience in a front office reception or customer service role (hotel experience highly regarded)
Excellent communication and problem-solving skills
Strong attention to detail and accuracy in handling cash and guest information
Confidence using computer systems and the ability to learn new software quickly
A team player with a positive attitude and passion for hospitality
Flexibility to work a rotating 7-day roster including mornings afternoons weekends and public holidays
A current New Zealand Restricted or Full Drivers licence
- You will have NZ residency or be holding a permanent NZ work visa. (immigration visa support or sponsorship is not available with this role)
Additional Information :
At the Novotel Wellington were all about not just building your career but ensuring you have a blast along the way! We believe in celebrating your accomplishments with a bunch of awesome employee perks and programs including:
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Daily staff meals are on us while youre on duty.
- Incredible Accor Heartist Benefits - including discounted Food & Beverage Accommodation Worldwide
- Accors Parental Leave Scheme: Supporting you in all stages of life.
- Join in on staff celebrations and get recognised for your tenure.
- Accors refer-a-friend bonus
- Uniform provided & laundered
- Access to our Employee Assistance Program
Join us at Novotel Wellington where your career journey is as exciting as the destination!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
