IT Service Manager

Aker BP aims to be the exploration and production company of the future by transforming the way we work and operate. We are setting new standards by focusing on safe production and low emissions in the oil and gas industry.

We have big plans- do you want to join us

Digital Execution is responsible for being an efficient execution machine when it comes to digital initiatives in Aker BP. This means understanding the needs of the other Aker BP business units as well as providing digital excellence and the processes required to deliver value. DIGEs strategic purpose is to catalyse Aker BP to become the worlds first data-driven E&P company.

This position is part of IT Operations and the IT Service Management team in DIGE. We secure efficient IT Service Management and Service Integration and Management (SIAM) for Aker BPs multivendor environment.

We are looking for an IT Service Manager that will take responsibility for Aker BPs Enterprise Service Management tool ServiceNow. Service Managers are responsible for managing thecomplete lifecycle of IT processes application workplace or infrastructure services. They oversee successful service delivery focusing on developing and improving services to meet business objectives consumer needs and governance practices. Their role involves balancing value cost and risk while managing a portfolio of services.

Typical work tasks can be:

• Define and maintain the scope and value proposition of the service aligning solution with business needs
• Manage the entire lifecycle of the service and practices end-to-end (maintenance improvement and decommissioning)
• Manage budget track capacity resources and consumption
• Manage relationships with internal stakeholders service providers and vendors
• Monitor manage and report on performance metrics to ensure services deliver value
• Develop and execute plans to promote service adoption
• Ensure adherence to governance standards (e.g. information security safety supply chain Enterprise and data architecture)

Skills and qualifications:

• Minimum Bachelors degree in Information Technology Information Systems or similar relevant discipline. Relevant experience can compensate for formal education
• Minimum of 5 years managing Service Management platforms/systems and Service Management practices
• Customer-focused mindset and strong ability to plan and prioritize
• Fluent in English and Norwegian both verbal and written

We think you will thrive in Aker BP if this resonates with you:

• Our SAFER values are the foundation for everything we do. Working with us means identifying with being Seekers Accountable Foreseeable Engaged and Respectful.
• At Aker BP we put safety first. When working with us we expect you to do the same.
• Cooperation is the very core of Aker BP. Working with us means wanting to be part of our OneTeam-culture.
• You like to work in teams and you are a good and effective communicator but in addition you are self-driven and able to work independently
• One of our objectives is to embed AI as a core capability and lead our industry into AI adoption. We are now putting AI at the core of how we want to work drive innovation and create value from automating routine tasks to enabling smarter decisions and strengthening data security.

Our commitment to you:

• We are convinced diversity is an important element for success and everyone in Aker BP should feel involved included and respected.
• We want you to develop. Thats why we are committed to providing you with varied experience and enhancing your expertise so you can build a CV for the future!
• We will offer you a competitive compensation package including a share savings program and a solid pension scheme.
• We know that your health and a work-life balance are key factors for job satisfaction. Thats why we have good cafeterias work-out facilities and flexibility - in working hours.
• If something should happen to you we will make sure you get help from the company health service and our insurance programs.
• Our offices have a universal design - accessible for all.

Locations:Oslo Stavanger or Trondheim

Application deadline:05.11.2025. We will consider applications continuously

Background checks will be performed following consent from relevant candidates. We ask that you enclose your diploma/grade transcript with your application. Furthermore an assessment of affiliation to high-risk countries is carried out as part of the recruitment process for all positions in Aker BP.

Contact information:

Hans Arvid Olsen