Global O2I Cloud Process Senior Specialist

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Purpose and Objectives

As a critical part of SAPs Transformation journey the mission of theCPIT (Corporate Processes & Information Technology) Order-to-Cash (O2C) Teamis to drive the implementation of the companys strategy and achievement of shared business objectives through world class end-to-end business processes. Amongst the teams key objectives are to innovate standardize simplify and automate SAPs core business processes and assure continuous alignment with theSAPITportfolio and business all activities closing the loop from strategy to execution is key to driving impact for SAP and for our customers.

Expectations and Tasks

As a member of theCPIT Order-to-Cash (O2C) Team your role will be critical in closing the loop from Strategy to Execution by working on strategic projects and critical board priority programs in Order-to-Invoice (O2I) Cloud process area to deliver quantifiable business outcomes. TheGlobal O2I Cloud Process Senior Specialist will deliver tangible business process design and simplification improved internal/external customer satisfaction and measurable business value. This includes but is not limited to:

• Responsible fornew process design process enhancement and process sustainabilityfor O2I Cloud related projects in collaboration with the Business Owners O2I Cloud Global Process Owner IT delivery and respective Project Teams.
• Responsible for signing off O2I Cloud processes and vetting with respective Global Process Owners.
• Responsible for properO2I Cloud process documentation(L1/2) inSignavio for projects to which they are assigned.
• Proactively consulted in business backlogprioritizationand ensures necessary requirements are raised. Responsible for raising support needed to applicable Process Owners or PM.
• Responsible for driving O2I Cloud process topics independently and creatingFeatures and User Storiesin Jira with further refinement with IT.
• Accountable for confirmingO2I Cloud Business Testinghas been completed for all user stories within the project (where appropriate).
• Accountable for signing off the process design and supportingO2I Cloud enablementcontent (where appropriate).

Education and Qualifications

A successful candidate will be a strong individual contributor with deep O2I Cloud process knowledge and expertise who can work independently in a delegation mode in a rapidly changing environment is comfortable with ambiguity is flexible in working across all levels of the organization thrives on challenging work and demonstrates strong business acumen with the highest level of integrity. Knowledge and experience working with current Cloud Business Models is required such as Consumption and Subscription business models in all Cloud deal addition we place high value on relevant personal qualities: with strong Team spirit collaborative results-oriented energetic empathetic with effective communication skills creative problem solver who values diversity.

University degree in Business Administration or a comparable degree.

Skills & Competencies

• Deep O2I Cloud process expertise.
• Practical hands-on experience in the field supporting O2I Cloud area resulting in an in-depth practical understanding of SAPs end to end processes.
• Strong focus on customer and employee experience and their continuous process improvement.
• Demonstrated success in delivering process innovation standardization and adoption - preferably within SAP.
• Experience in business operations with a strong focus on delivering tangible outcomes in complex global environments.
• Experience working with cross functional delivery Teams to support seamless change management execution.
• Experience working with Agile Methodology while delivering on process automation.
• Strong analytical and problem-solving skills.
• Written and verbal communication skills.
• Experience in effectively interacting influencing and advising senior executives.
• Ability to build relationships across functions levels and geographies.
• Highest level of flexibility integrity and confidentiality.
• Ability to bridge multiple complex topics while empowering project Team members to take the lead.
• Fluent in English

Work Experience

• 3 years of professional experience working in the O2I Cloud Process area.
• 6 years software industry experience - preferably within SAP and ideally across multiple board areas and/or disciplines.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Requisition ID: 438799 Work Area: Administration Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid