Government Affairs and Public Policy Director, Canada

Position Summary 

ServiceNow is seeking a Director Government Affairs and Public Policy Canada a senior leadership role responsible for developing and executing the companys government relations and public policy strategy across all levels of government in Canada with a primary focus on the federal government. 

This individual will lead ServiceNows engagement with policymakers regulators and industry associations to advance our policy priorities in areas such as artificial intelligence (AI) cloud computing cybersecurity digital government and data governance. The Director will serve as a trusted advisor to company executives providing strategic insights on policy developments that impact ServiceNows business operations and growth in Canada. 

Key Responsibilities:

• Lead ServiceNows government relations and public policy strategy across federal provincial and municipal governments ensuring alignment with the companys global objectives and Canadian business priorities. 

• Build and maintain strong collaborative relationships with Members of Parliament and Provincial Parliaments ministers senior government officials regulators and political advisors across key departments and agencies both federally and provincially. 

• Monitor analyze and influence policy and regulatory developments in Canada related to: 

  • Artificial intelligence and emerging technologies 

  • Data privacy data sovereignty and cross-border data flows 

  • Cloud computing cybersecurity and digital infrastructure 

  • Digital government transformation and public sector innovation 

  • Public procurement modernization and technology competitiveness 

• Represent ServiceNow in Canadian industry associations coalitions and public policy forums to promote responsible innovation and advocate for enabling regulatory frameworks. 

• Provide strategic advice and policy analysis to senior executives and internal teams on the Canadian political legislative and regulatory environment. 

• Develop and execute comprehensive advocacy strategies and public policy positions to support ServiceNows public sector and regulated industry engagements. 

• Collaborate with global and regional government affairs colleagues to ensure consistency in policy messaging and strategic coordination across jurisdictions. 

• Support internal business and sales teams by providing insights on government priorities policy direction and procurement trends. 

• Act as a thought leader in the Canadian technology and policy ecosystem through participation in panels conferences and public-private dialogues. 

Qualifications :

To be successful in this role you have:

• 1015 years of senior experience in government relations public policy or regulatory affairs preferably within the technology sector or a related field. 

• Demonstrated experience working within or closely with the federal government including Parliament ministerial offices or central agencies. 

• Strong understanding of Canadas policy-making process including legislative regulatory and Cabinet decision-making. 

• Expertise in technology policy particularly related to AI governance digital transformation and data regulation. 

• Established network and credibility with federal and provincial policymakers regulators and industry stakeholders. 

• Proven ability to develop and execute government relations strategies that support business and policy objectives. 

• Exceptional communication negotiation and relationship management skills. 

• Strong analytical and writing abilities including experience preparing policy briefs submissions and executive briefings. 

• Advanced degree in law public policy political science international affairs or a related field preferred. 

• Bilingualism (English and French) is a strong asset. 

• Ability to travel within Canada and occasionally to the United States. 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time