Client Service Associate II
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Join a team where your expertise shapes the future of collateral management and client service. At JPMorgan Chase youll have the opportunity to grow your career develop new skills and make a meaningful impact on our clients and business. We value innovation collaboration and your drive to excel. Be part of a group that supports your professional development and rewards your contributions.
Job Summary
As a Portfolio Management Senior Associate in the National Collateral Management Group you play a vital role in ensuring our clients collateralization needs are met with precision and care. You will manage a diverse portfolio of clients and pledging instruments including securities and Letters of Credit while supporting our teams goals and the broader Wholesale Lending Services framework. Your work directly impacts our ability to deliver operational excellence and maintain regulatory compliance. Youll collaborate with internal and external partners drive process improvements and leverage advanced digital tools to enhance our service delivery.
Within NCMG youll gain exposure to a wide range of collateral types and business products including US Governments Agencies Municipals and Mortgage-Backed Securities. Youll help formalize risk control processes support client onboarding and contribute to key initiatives such as mergers acquisitions and conversions. Your role is essential to maintaining our reputation for quality timeliness and client satisfaction.
Job responsibilities
- Manage client portfolios ensuring timely and accurate administration of collateral and pledging instruments
- Oversee Letters of Credit application process ensuring compliance and successful issuance
- Maintain and update client database adjusting security positions as needed
- Formalize processes to build a robust risk control framework and manage collateral risk
- Develop subject matter expertise in various collateral types
- Review agreements and policies for regulatory and risk compliance
- Lead or participate in collateral management initiatives and projects
- Contribute to team success by exceeding productivity and client service standards
- Build and maintain relationships with clients and business partners and research and resolve client issues communicating resolutions effectively
- Manage client onboarding reporting and security requests and returns
- Provide backup support for team members and complete assigned projects
Required qualifications capabilities and skills
- Recognized expertise in portfolio management or a specific business product
- In-depth knowledge of banking fixed income securities and Letters of Credit
- Excellent oral and written communication negotiation and presentation skills
- Ability to make independent and timely decisions
- Strong analytical problem-solving and multitasking abilities
- Initiative in learning new processes and expanding scope of work
- Experience conducting system reviews and testing
- Ability to support and manage work of other team member
- Detail-oriented with ability to prioritize tasks
- Critical thinking and holistic analysis skills
- Advanced proficiency in Microsoft Office suite (Word Excel PowerPoint Outlook Teams SharePoint)
Preferred qualifications capabilities and skills
- Bachelors degree
- Experience with digital products
- Comfort with technical concepts
Required or Additional Information
- Visa sponsorship is not available for this position.
- Work schedules will be full-time in office on a 40-hour per week schedule.
Required Experience:
IC
Key Skills
- Restaurant Experience
- Time Management
- Food Service
- Data Entry
- Customer Service
- Direct Support
- Computer Skills
- Serving Experience
- Medical office experience
- Dietary Department Experience
- Medical Terminology
- Phone Etiquette
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
