We are seeking a Client Relationship Representative to serve as a key point of contact between our company and our clients. This role is ideal for individuals who excel at building rapport understanding client needs and ensuring a high level of satisfaction through proactive communication and problem-solving. You will play a vital role in maintaining long-term partnerships and representing our brand with professionalism and integrity.
Responsibilities
Serve as the primary liaison for assigned clients ensuring clear and timely communication
Build and maintain strong trust-based relationships with clients
Understand client needs and coordinate internal solutions accordingly
Address inquiries concerns and requests in a professional and efficient manner
Track client interactions and maintain accurate records
Support retention efforts by delivering consistent high-quality service
Collaborate with internal teams to ensure client expectations are met or exceeded
Qualifications :
Strong verbal and written communication skills
Professional demeanor with a client-focused mindset
Excellent organizational and time-management abilities
Ability to multitask and adapt in a fast-paced environment
Problem-solving skills with attention to detail
Comfortable working both independently and as part of a team
Additional Information :
Competitive salary ($50000 $54000 annually)
Opportunities for professional growth and career advancement
Supportive and collaborative work environment
Skill development through hands-on experience
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more