What Youll Do:
Reporting to the Chief Financial Officer the Senior Director of Revenue Cycle provides strategic oversight and leadership across all areas of the revenue cycle ensuring integrity efficiency and alignment with MaineGenerals financial and operational goals. Youll bring both strategic vision and operational depth to optimize performance strengthen processes and lead a high-performing team committed to continuous improvement.
Revenue Cycle Leadership & Strategy
Direct all revenue cycle functions including patient access billing charge capture denials and collections.
Drive strategies to improve cash flow and key metrics such as clean claim rate days in AR and net collection rate.
Deliver regular data-driven reporting and analysis to senior leadership on trends results and opportunities for improvement.
Payor Relations & Compliance
Maintain deep expertise in payor contracts reimbursement methodologies and regulatory requirements.
Ensure compliance with all billing and reimbursement standards while optimizing reimbursement and resolving escalated payor issues.
Denials & Appeals Management
Lead a comprehensive denials program focused on reducing denial rates recovering lost revenue and identifying root causes.
Oversee timely accurate appeals in partnership with clinical and coding teams monitoring trends to drive proactive improvements.
Operational Excellence & Innovation
Champion data analytics and emerging technology to enhance accuracy transparency and efficiency across all revenue functions.
Oversee departmental budgets internal controls and audits to maintain fiscal accountability and operational integrity.
Team Leadership & Collaboration
Lead mentor and develop a talented team of revenue cycle professionals fostering collaboration accountability and growth.
Partner with finance clinical and operational leaders to align goals streamline processes and strengthen enterprise-wide performance.
What You Bring:
Bachelors degree in Business Administration Finance Healthcare Management or related field required; Masters degree preferred.
Ten (10) years of progressive leadership experience in healthcare revenue cycle management including billing collections and denials oversight.
Demonstrated success improving clean claim rate days in AR denial rate and net collection rate.
Deep understanding of payor requirements contracts and reimbursement methodologies.
Proven ability to lead cross-functional teams and drive operational transformation in complex healthcare environments.
Exceptional communication analytical and relationship-building skills.
Familiarity with Epic or comparable revenue cycle platforms preferred.
Supporting all aspects of our employees wellness physical emotional and financial is a critical component of being a great place to work. With the wide range of benefits and programs available employees have the resources they need to be well at every stage of life and plan for the future.
When life gets challenging employees have access to our Employee Assistance Program for employees and anyone in their household.
Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource theyre how we grow our business and care for our community.
Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at .
Required Experience:
Exec
MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of the people of the greater Kennebec Valley.