Travel Support Advisor

Madison, OH - USA

Monthly Salary: Not Disclosed

Posted on: 23-10-2025

Vacancies: 1 Vacancy

Job Summary

We are looking for a friendly and solution-oriented Travel Support Advisor to join our remote travel this fully virtual role youll assist clients throughout their travel journey from planning to post-trip follow-up ensuring they feel supported every step of the way. If you enjoy helping others have strong communication skills and thrive in a detail-focused role this opportunity is for you!

Key Responsibilities:

Client Support: Provide assistance via phone email and chat to answer questions resolve concerns and offer guidance before during and after travel.
Booking Assistance: Help clients with booking requests itinerary adjustments cancellations and upgrades.
Problem Solving: Handle last-minute travel changes or emergencies with professionalism and efficiency.
Vendor Communication: Coordinate with airlines hotels cruise lines and tour operators to resolve issues or confirm arrangements.
Documentation & Accuracy: Ensure all travel documentation confirmations and client details are accurate and up to date.
Feedback Collection: Follow up with travelers post-trip to gather feedback troubleshoot any issues and build client loyalty.
Process Improvement: Contribute to refining internal support systems and sharing insights for better client experiences.

Qualifications:

Experience in customer support hospitality or travel services is a plus.
Clear communicator with a patient and friendly demeanor.
Strong problem-solving skills and attention to detail.
Tech-savvy and comfortable using CRM and travel platforms.
Self-starter with excellent time management skills in a remote environment.
Passionate about helping others and ensuring smooth travel experiences.

What Youll Get:

100% remote work with flexible scheduling.
Supportive team environment with continuous training.
Access to exclusive industry tools resources and travel discounts.
Opportunities for growth and skill development.

We are looking for a friendly and solution-oriented Travel Support Advisor to join our remote travel this fully virtual role youll assist clients throughout their travel journey from planning to post-trip follow-up ensuring they feel supported every step of the way. If you enjoy helping others ha...