IT Administrator

Skaleart

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profile Job Location:

Colombo - Sri Lanka

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Were looking for an IT Administrator who can be the go-to person for users someone who loves solving problems fast keeps systems secure and running smoothly and enjoys working in a modern cloud-first environment.

What you will do

  • Provide L1/L2 support for Microsoft 365 (Email OneDrive SharePoint Teams Intune)
  • Manage and troubleshoot Windows endpoints laptops and core business apps
  • Monitor servers networking antivirus patching and backups
  • Handle Service Desk tickets (ServiceNow/Jira) log assign follow-up till closure
  • Coordinate with vendors and internal IT teams when escalations are needed
  • Maintain IT inventories documentation and access controls
  • Support automation monitoring and security best practices

What we expect

  • 3-5 years experience in IT Support / IT Administration in an enterprise or hybrid environment
  • Hands-on with Microsoft 365 & Intune Administration
  • Familiarity with ITSM tools (ServiceNow/Jira)
  • Strong understanding of patching endpoint security and cloud basics (Azure is an advantage)
  • ITIL / Microsoft / Azure / Intune certifications are a plus
  • Great communicator calm under pressure and a natural problem solver
  • Willing to support 247 environments or rotational shifts if required

Why this is a good move

  • Exposure to enterprise-grade systems and global users

  • Work on both day-to-day operations and improvement initiatives

  • A role where impact is visible and growth is fast

Were looking for an IT Administrator who can be the go-to person for users someone who loves solving problems fast keeps systems secure and running smoothly and enjoys working in a modern cloud-first environment. What you will doProvide L1/L2 support for Microsoft 365 (Email OneDrive SharePoint Team...
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Key Skills

  • IT Experience
  • Mac Os
  • Active Directory
  • Computer Networking
  • DICOM
  • Microsoft Windows Server
  • Windows
  • ITIL
  • Operating Systems
  • Dns
  • Google Suite
  • Troubleshooting