Productions Support Engineer

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profile Job Location:

Hong Kong - Hong Kong

profile Monthly Salary: Not Disclosed
Posted on: 23-10-2025
Vacancies: 1 Vacancy

Job Summary

  • Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 service
  • Maintain best practices on managing systems and services across all environments
  • Provide L1L2L3 level server support similar to current team
  • Manage coordinate and implement software upgrades patches hot fixes on servers
  • Create and modify scripts or applications to perform tasks
  • Provide input on ways to improve the stability security efficiency and scalability of the environment
  • Collaborate with other teams and team members to develop automation strategies and deployment processes
  • Provide weekend support on scheduled weekend changes
  • Provide on-call support during off hours if needed
  • Participate in Disaster Recovery and BCP drills
  • Manage Physical server infrastructure using remote access
  • Manage and maintain virtual machines in internal ESX farm as well as in AWS
  • Build new physical and virtual servers as per standards
  • Fault finding analysis and of logging information for reporting of performance exceptions
  • Proactively monitoring system performance and capacity planning
  • Knowledge on servers installed with cluster software and databases

Requirements

  • Degree in IT/Computer Science or related discipline(s)
  • Around 8-10 years working experience as a Linux Administrator
    Less experienced (5-8yrs) candidates could considered as Sr. Infra Analyst
  • Previous working experience with VMWare Tanzu/Kubernetes etc. deployed in internal infra.
  • In-depth knowledge of Linux: RedHat both physical and virtual environment
  • Hands on experience with physical/VM server deployments and commissioning
  • Experience / knowledge on various HPE or other server hardware and architecture
  • Strong problem solving and communication skills
  • MS Windows OS knowledge will be added advantage
  • Good to have knowledge on Veritas cluster and Veritas Storage Foundation
Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 serviceMaintain best practices on managing systems and services across all environmentsProvide L1L2L3 level server support similar to current team Manage coordinate and implement software upgrades patches hot fix...
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Key Skills

  • Ruby
  • Mac Os
  • Computer Networking
  • Windows
  • TCP
  • Customer Support
  • Linux
  • Shell Scripting
  • VPN
  • Dns
  • Technical Support
  • Troubleshooting