Credit & Collections Manager

The Credit & Collections Manager is responsible for managing and optimizing the collections processes of the organization. This includes leading a multinational team driving collections performance reducing DSO ensuring compliance with internal controls collaborating with internal stakeholders and implementing systems that align with the companys financial goals and objectives.

Why work for Clean Harbors

• Health and Safety is our #1 priority and we live it 3-6-5!

• Competitive wages

• Comprehensive health benefits coverage after 30 days of full-time employment

• Group 401K with company matching component

• Own part of Clean Harbors with our Employee Stock Purchase Plan (U.S. Only)

• Generous paid time off company paid training and tuition reimbursement
• Positive and safe work environments

• Opportunities for growth and development for all the stages of your career

• Ensuring that Health and Safety is the number one priority by complying with all safe work practices policies and processes and acting in a safe manner at all times;
• Leadership & Coaching: Supervise a team of employees providing leadership guidance and support that promotes a culture of learning individual
• Accounts Receivable Oversight: Monitor collection activities track performance metrics and generating reports for management providing insights and
• Collaborative Leadership: Unite internal to identify and resolve disputes billing discrepancies and payment delays ensuring timely resolution and maintaining positive customer relationships;
• Process Improvement: Continuously evaluate policies and procedures to streamline operations to increase productivity and enhance efficiency;
• Reporting & Analysis: Develop and maintain reporting that provide visibility into receivables performance for senior leadership;
• Collections Strategy & Execution: optimize and implement strategies and procedures
• Dispute Resolution: Work closely with the Legal department to determine next steps in escalating collection cases including the initiation of legal action when necessary;
• Customer Engagement: Engage with key customers directly to address reasons for non-payment and create an action plan to resolve complex collection matters;
• Other duties as assigned.

• Bachelors degree in Business Administration Finance Accounting or a related field; however alternative combinations of education and experience may be accepted in lieu of degree;

• 7 years of experience as a Collections Manager or in a similar leadership role within a large organization preferably in a multinational service-oriented environment;

• Experience using Oracle Power BI and Salesforce for research and analytics;

• Hold NACM or other nationally recognized credit certification;

• Full understanding of the collections process and utilization of credit management.

• Excellent analytical skills with the ability to interpret data identify patterns and develop actionable insights.

• Exceptional communication and negotiation skills to interact with internal stakeholders key customers and external agencies.

• Strong leadership abilities with the capacity to motivate and manage a team effectively.

• In-depth knowledge of legal and regulatory requirements related to collections and debt recovery.

• Proficiency in using MS Excel including intermediate-level skills such as pivot tables and v-lookups.

• Adept in designing and delivering MS PowerPoint presentations.

• Attention to detail ability to meet strict deadlines and effectively prioritize tasks.

• Proactive problem-solving skills and the ability to handle challenging situations diplomatically.

• Experience with managing a team remotely.

• Results-oriented with a continuous improvement mindset.

• Experience using Oracle ERP Power BI and Salesforce software is a bonus

• General understanding of AR payment portals (Ariba Coupa Track etc.).

Wondering what to expect in starting your career with Clean HarborsClick Hereto view a Day in the Life Video!

40-years of sustainability in action.At Clean Harbors our mission is to create a safer cleaner environment through the treatment recycling and disposal of hazardous materials.Clean Harborsis the leading provider of environmental energy and industrial services throughout the United States Canada Mexico and Puerto Rico. Everywhere industry meets environment Clean Harbors is on-site providing premier environmental energy and industrial services. We are solving tough problems through innovation and proven methodology come be part of the solution with us.

Join our safety focused team today! To learn more about our company and to apply online for this exciting opportunity visit us at Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact or 1-.

Clean Harbors is a Military & Veteran friendly company.

*CH

#LI-HB1