Senior IT Infrastructure Engineer

We are seeking a highly skilled Senior IT Engineer to join our IT Infrastructure team. This role will be responsible for designing implementing and managing IT infrastructure across the Microsoft ecosystem while ensuring operational efficiency security and compliance. The ideal candidate will also act as a key escalation point for Level 2 support and contribute to global collaboration.

Key responsibilities:

Microsoft Ecosystem Management

• Design implement and administer Microsoft Entra ID (Azure AD) Intune Active Directory Office 365 and Azure Cloud.
• Manage Microsoft billing and monitor MS Partner benefits.

Endpoint & Security Management

• Oversee and optimize Endpoint Security and Data Loss Prevention (DLP) solutions.
• Ensure compliance with security frameworks: ISO 27001 SOC-2 HIPAA.

IT Operations & Support

• Provide Level 2 support coordinating with the Helpdesk team on escalated issues.
• Support multi-platform environments: Windows macOS Linux.
• Manage IT operations tasks following ITIL practices (Incident Problem Change Management).

Documentation & Compliance

• Create and maintain technical documentation SOPs and operational guidelines.
• Ensure alignment with internal policies and international compliance standards.

Qualifications :

Key Requirements:

1. Bachelors degree in Information Technology Computer Science Cybersecurity or related field.
2. Minimum 4 years of experience in IT Operations with at least 2 years working with Microsoft technologies.
3. Strong knowledge of:
   - Microsoft Entra ID Intune Azure AD Office 365 Azure Cloud.
   - Endpoint Security and DLP solutions.
   - Cross-platform OS administration (Windows macOS Linux).
4. Familiarity with ISO 27001 SOC-2 HIPAA ITIL frameworks.
5. Experience in basic scripting languages: Bash/Shell PowerShell and Python.
6. Strong documentation skills with attention to detail.
7. English communication skills sufficient to collaborate as a Global company.

Nice to Have:

1. Relevant certifications such as: Microsoft Certified (AZ-104 SC-300 MS-102) ITIL Foundation ISO 27001 Lead Implementer/Lead Auditor CompTIA Security.
2. Experience working in enterprise-scale environments or organizations with international compliance requirements.
    

Additional Information :

Perks Youll Enjoy 

• Working in one of the Best Places to Work in Vietnam
• Building large-scale & global software products
• Working & growing with Passionate & Talented Team
• Diverse careers opportunities with Software Services Software Product Development IT Solutions & Consulting
• Attractive Salary and Benefits
• Two performance appraisals every year and performance bonus
• Onsite opportunities: short-term and long-term assignments in North American (U.S Canada) Europe Asia.
• Flexible working time
• Various training on hot-trend technologies best practices and soft skills
• Premium healthcare insurance for you and your loved ones
• Company trip big annual year-end party every year team building etc.
• Fitness & sport activities: football tennis table-tennis badminton yoga swimming
• Joining community development activities: 1% Pledge charity every quarter blood donation public seminars career orientation talks
• Free in-house entertainment facilities (foosball ping pong gym) coffee and snack (instant noodles cookies candies)

And much more join us and let yourself explore other fantastic things!

Remote Work :

No

Employment Type :

Full-time