Process Operational Excellence Specialist

The GSO Operational Excellence Specialist (OES) is a proactive and innovative professional responsible for capturing standardizing and scaling best practices across GSO projects. Partnering with project leaders and senior executives this role develops frameworks tools and training that enhance project execution increase productivity and drive consistency.

The OES Specialist will balance billable project support with operational excellence initiatives including process improvement lessons learned capture and knowledge management. Success in this role requires strong facilitation documentation and change management skills to ensure new practices are embedded and sustained across the organization.

Responsibilities

Process Documentation & Standardization

• Partner with GSO leaders (VPs and Sr. Directors) to identify document and standardize best practices processes and tools.
• Lead the development and maintenance of a central repository for GSO best practices and lessons learned.
• Evaluate existing processes to improve efficiency standardization and effectiveness.

Continuous Improvement

• Collect analyze and prioritize lessons learned (positive and constructive) from project teams.
• Provide insight and recommendations based on observations of high-performing teams.
• Define and track metrics to measure the impact of operational excellence initiatives.

Training & Enablement

• Develop and deliver training materials workshops and communication to ensure adoption of new processes and tools.
• Coach and support project leaders in embedding best practices into daily operations.

Project Support (Billable Work)

• Support project leadership with coordination project controls and execution where needed.

Qualifications :

Required Qualifications

• Bachelors degree or equivalent experience.
• 5 years of demonstrated success in professional services business operations or A/E/C project management coordination or leadership.
• Proven experience in process documentation procedure writing and/or knowledge management.
• Intermediate to advanced proficiency with MS Office applications including Visio.
• Familiarity with project management tools and methodologies.
• Strong communication skills both written and verbal with ability to influence and build consensus.
• Exceptional time management organizational and problem-solving skills.
• Proven ability to manage multiple complex tasks and deliver against deadlines.

Preferred Qualifications

• Lean Six Sigma or other process improvement certification.
• Experience facilitating workshops training sessions or organizational change initiatives.
• Prior involvement in continuous improvement and lessons-learned programs.
• Proficiency with project controls or enterprise project management software.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race color religion national origin ancestry marital status veteran status age disability pregnancy genetic information citizenship status sex sexual orientation gender identity or any other legally protected category. Employment is contingent on background screening.

CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please no phone calls or emails.

CRB offers a complete and competitive benefit package designed to meet individual and family needs.

If you are unable to complete this application due to a disability contact this employer to ask for an accommodation or an alternative application process.

Remote Work :

No

Employment Type :

Full-time