IT Service Desk Associate (Level 1)

Taguig - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

First Level IT support for a global team. e.g. Microsoft Office Microsoft Outlook
Collect document resolve and process user incidents and requests via phone/e-mail/chat
Use knowledge base in daily business
Frequently communicates with team management about new solutions and open points
Support the ITSD Global Team in developing new ways of working

Qualifications :

Fresh Graduates are welcome to apply
Fluent in Business English
Strong attention to details
General IT Knowledge with focus on workplace IT
Ability of cross-functional thinking and quick problem solving skills
Customer service and solutions-oriented person conveying genuine willingness to help
High degree of self-motivation and learning potential
Ability to work under pressure shifting schedule and working onsite

Additional Information :

Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.

Remote Work :

Employment Type :

Full-time

First Level IT support for a global team. e.g. Microsoft Office Microsoft OutlookCollect document resolve and process user incidents and requests via phone/e-mail/chatUse knowledge base in daily businessFrequently communicates with team management about new solutions and open pointsSupport the ITSD ...

Key Skills

Cluster
IT
B2C
Key Account
AutoCAD Drafting

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About Company

Bosch Group

Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more

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