API Application Support Specialist (Hybrid)

We are seeking a skilled API Specialist with a background in providing support across API and Applications. This role will require an understanding to break down technical issues within applications and interfaces between applications be able to evaluate current and new applications and develop scalable architectures to support applications and any interfaces between applications while acting as a Project Manager with waterfall or agile lifecycles.

This position is onsite in Lake County 3 days a week. 

Responsibilities 

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures. 

• Serve as technical expert or lead projects/programs and technical staff to develop test and implement significant new products or operational improvements or devise new approaches to problems at the division/business unit. 

• Act as a point of escalation for complex issues providing technical solutions to resolve challenges with software hardware or system functionality.

• Proactively monitor and suggest improvements to applications tools and processes to enhance lab efficiency data accuracy and compliance with regulatory standards (e.g. FDA ISO). 

• Develop and maintain documentation for applications user guides and standard operating procedures (SOPs).

Qualifications :

• Bachelors Degree in Information Technology Computer Science or Computer Engineering with 6 years experience; Masters Degree with 5 years experience; PhD with 0 years experience. 

• Experience in Information Technology Computer Science or Computer Engineering (in addition to equivalent experience listed above if applicable). 
• Experience with APIs and providing technical application support in a large enterprise environment.
• Familiarity with regulatory compliance frameworks (GxP 21 CFR Part 11 ISO standards) and lab best practices. 
• Solid experience with project management methodologies (Agile Waterfall) and tools (JIRA Trello MS Project etc.). 

Additional Information :

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: 

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location and we may ultimately pay more or less than the posted range. This range may be modified in the future.

• We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.

• This job is eligible to participate in our short-term incentive programs. 

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

No

Employment Type :

Full-time