IT Site Manager

This role involves acting as the primary IT liaison driving the employee technology experience managing local IT projects and budgets and ensuring alignment with global IT strategies while advocating for local site needs. You will be instrumental in fostering strong relationships with local skill teams and business customers serving as the primary face-off to ensure IT services meet evolving needs and influence the IT roadmap for an enhanced employee experience. The position requires a focus on problem resolution continuous improvement and maintaining robust security and compliance across all site IT operations

Key Responsibilities:

• Site IT Operations & Support:Leads the management and maintenance of all site IT infrastructure hardware software and network resources across assigned non-manufacturing research and advanced engineering sites in SouthEast Michigan. Ensure robust field operations support to ensure superior employee technology experience.
• Project & Initiative Implementation:Oversees the successful local implementation of global IT initiatives including new projects technology upgrades and tech refresh programs ensuring successful deployment and integration at the site level.
• Business Relationship Management:Serve as the primary face-off for local skill teams and business customers fostering strong relationships and ensuring IT services meet their evolving needs. Act as a voice of the customer to influence the IT roadmap and drive requirements for enhanced employee experience.
• Local Project Management:Take on project management roles for local IT projects funded by site-specific business units or skill teams overseeing them from initiation to successful completion.
• Team Leadership & Development:Potentially lead and mentor a team of L2 support ensuring they are equipped to provide high-quality on-site and remote support and fostering a culture of continuous improvement and technical excellence.
• Security & Compliance:Oversee the implementation and adherence to IT security policies and compliance standards protecting data network access and information assets at the sites.
• Problem Resolution & Continuous Improvement:Identify problematic IT areas implement strategic solutions and drive continuous improvement initiatives to enhance IT service delivery and efficiency.

Minimum Qualifications:

• Bachelors degree in Computer Science Information Technology Engineering or a related field.
• Minimum of 7-10 years of progressive experience in IT operations infrastructure management or a related field.
• Proven experience supporting non-manufacturing research or advanced engineering environments is highly desirable.
• Background in project management.
• Comprehensive understanding of IT infrastructure components (networking servers cloud services end-user computing).
• Familiarity with IT Service Management (ITSM) frameworks (e.g. ITIL).
• Knowledge of cybersecurity best practices and data protection regulations.
• Exceptional leadership communication and interpersonal skills with the ability to engage effectively with technical teams and non-technical stakeholders.
• Strong analytical and problem-solving abilities.
• Demonstrated ability to manage multiple priorities in a fast-paced dynamic environment.
• Customer-centric mindset with a focus on enhancing the employee technology experience.

Preferred Qualifications:

• Certifications such as ITIL PMP or relevant technical certifications (e.g. Cisco Microsoft AWS).
• Experience with advanced engineering tools and software common in R&D environments.
• Familiarity with Fords IT ecosystem and corporate culture.

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

Immediate medical dental vision and prescription drug coverage

Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up childcare and more

Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays including the week between Christmas and New Years Day

Paid time off and the option to purchase additional vacation time.

This position is asalary grade range 7-8.
For more information on salary and benefits click here: sponsorship is not available for this position.

Relocation assistance is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

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