Desktop Support Technician-Temporary 4 months
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Job Location:
Monthly Salary:
Posted on:
22-10-2025
Vacancies:
1 Vacancy
Job Summary
Position Description:
Do you thrive in a fast paced environment where you can apply your technical skills and experience to help support End Users to decrease downtime and increase productivity CGI is looking for experienced individuals to join our team to help support a rapidly changing environment. If you enjoy providing a high caliber of customer service are highly organized and have excellent communication skills we may be looking for you. You will be challenged through the complexity of the environment new technology implementation projects as well as your daily operational tasks.
Your future duties and responsibilities:
This position will be responsible for daily operational duties as a Desktop Support Technician. Duties will include deployments of computers and computer peripherals. Troubleshooting and incident resolution of issues submitted by End Users both from a software and hardware perspective (including Operation Systems Desktop Applications Desktops Laptops Surface Pro Tablets etc.) Assisting to troubleshoot and resolve issues with meeting rooms .
Perform installation of Desktop Software Desktops Laptops Tablets - Surface Pros and various peripherals
Troubleshooting common issues with Desktop Software and Operating Systems
Repair and replace components in warranty and non-warranty hardware (Desktops Laptops Tablets - Surface Pros Peripherals)
Coordinating work with Client and Third Party Vendors
Management of Desktop Hardware Configuration Management Databases (updating location and asset information)
Required qualifications to be successful in this role:
Essential Requirements:
Strong experience in Windows 11 operating systems
Strong experience troubleshooting and resolving issues with Desktop Hardware and Peripherals (from manufacturers such as Hewlett-Packard Dell Microsoft etc.)
Experience in providing in-person and remote troubleshooting of Desktop Software
Experience in providing Meeting Room Support Services to assist teams as hands and feet for devices in meeting rooms (speakers microphones televisions touch panels etc.)
Professional Requirements:
Strong customer service skills is a must both in-person and over the phone
Strong team work ethics is required for success of this role
Highly organized with strong time management skills
Strong ticket management abilities
Thought leadership surrounding issues and observations in the environment
Initiative autonomy and a strong sense of urgency
Desired Requirements:
Knowledge of ITIL is an asset
Network Storage and Meeting Room Support experience and certification is an asset
A Certification is an asset
Experience working in Oil & Gas environment is an asset
This is a temporary position to cover a 4-months parental leave.
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Skills:
- Asset Management
- English
- MS Remote Desktop Services
- Windows
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.
To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
IC
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
