E-Commerce Virtual Assistant
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Position Overview
Key Responsibilities
We are seeking a detail-oriented and motivated E-Commerce Virtual Assistant (E-Commerce VA) to support clients online retail operations. The ideal candidate will have a strong understanding of e-commerce platforms excellent organizational skills and a passion for customer service.
- Manage product listings on e-commerce platforms (e.g. Amazon eBay Shopify).
- Assist with inventory management including tracking stock levels and reordering supplies.
- Process customer orders and handle inquiries regarding order status returns and exchanges.
- Conduct market research to identify trends and optimize product offerings.
- Support marketing efforts including managing social media accounts and email campaigns.
- Monitor website performance and assist with SEO optimization.
- Prepare sales reports and analyze data to identify opportunities for growth.
- Collaborate with suppliers and logistics partners to ensure timely delivery of products.
- Maintain a high level of customer satisfaction through prompt and professional communication.
- Proven experience in e-commerce or a related administrative role.
- Strong understanding of e-commerce platforms and online retail processes.
- Excellent written and verbal communication skills.
- Proficiency in e-commerce software and tools (e.g. Shopify Amazon Seller Central) and Microsoft Office Suite.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage multiple tasks effectively.
- Customer-focused mindset with a commitment to providing exceptional service.
Requirements
Hiring Requirements
Essential Hardware Requirements
- Bachelors degree in business marketing or a related field preferred.
- Minimum of 1-2 years of experience in e-commerce or administrative support.
- Familiarity with digital marketing strategies and tools is a plus.
- Availability to work flexible hours as needed - Various US timezones
Essential Hardware Requirements
- Reliable Computer/Laptop
- High-Speed Internet Connection and
- Backup connection like a pocket Wi-Fi or 5G in phone
- Noise-Canceling Headset
- Webcam
- Workstation Setup
- Surge Protector or UPS
Required Skills:
Hiring Requirements Bachelors degree in business marketing or a related field preferred. Minimum of 1-2 years of experience in e-commerce or administrative support. Familiarity with digital marketing strategies and tools is a plus. Availability to work flexible hours as needed - Various US timezones Essential Hardware Requirements Reliable Computer/Laptop High-Speed Internet Connection and Backup connection like a pocket Wi-Fi or 5G in phone Noise-Canceling Headset Webcam Workstation Setup Surge Protector or UPS
Company Industry
IT Services and IT Consulting
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
