Customer Service Specialist
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Job Location:
Rochester, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a Customer Service Specialist to join our dynamic team. The ideal candidate will serve as the first point of contact for clients ensuring that every interaction reflects the professionalism and integrity of Elevare Branding. You will be responsible for managing inquiries resolving issues efficiently and maintaining positive relationships with clients and partners. This role requires strong communication skills attention to detail and a proactive attitude toward problem-solving.
Responsibilities
Provide exceptional customer support through phone email and internal systems.
Handle client inquiries complaints and requests promptly and professionally.
Maintain accurate records of client interactions and transactions.
Collaborate with internal departments to ensure client satisfaction and service excellence.
Identify opportunities to improve customer experience and operational efficiency.
Support company initiatives that enhance client engagement and retention.
Qualifications :
Qualifications
Bachelors degree or equivalent experience in Communications Business or a related field.
Minimum of 12 years of experience in customer service or client relations.
Strong verbal and written communication skills.
Excellent problem-solving abilities and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Proficiency in Microsoft Office Suite and CRM systems preferred
Additional Information :
Benefits
Competitive salary ($54000 $59000 per year).
Opportunities for professional growth and career advancement.
Supportive and collaborative work environment.
Comprehensive training and skill development.
Paid time off and performance-based incentives.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
