Part-time Sales & Service Administration Representative (Remotehybrid)

What Youll Do:

Reporting to the Assistant Manager Individual insurance administration youll process daily correspondences which include reviewing sorting completing and routing incoming department correspondence. Initiates communications as required.

The Core Parts Of Your Role Will Be To

• Reviews and responds accordingly to customer and third party requests. This includes but is not limited to contacting members and third parties for additional information assisting with walk-in clientele and returning messages.
• Initiates communications and follow up requirements to members and appropriate parties to request or verify information as required. This includes following established department procedures.
• Reviews all new business applications to ensure they are completed properly. Enters policy information and follow-up notes for outstanding documentation as required.
• Audits and updates policy information on the broker management system to ensure accuracy of data and policies.
• Completes administrative requests which includes assembling information and documents sending documents to members preparing member or prospect letters and/or making changes to policies.
• Provides quality service while adhering to customer service standards and keeps information confidential to protect operations.

Qualifications :

Lets Talk About You:

This is the unique blend of skills and experience we would love to see in an ideal candidate:

• THIS POSITION IS INTENDED FOR POST SECONDARY STUDENTS. PART TIME HOURS DURING THE SCHOOL YEAR AND FULL TIME HOURS DURING THE SUMMER. 
• A secondary school diploma.
• A minimum of one years experience in an office environment.
• A minimum of one years experience in the insurance industry or a related field.
• Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
• Superior time management project management and organizational skills to manage competing priorities.
• Intermediate knowledge of Microsoft Office Suite applications and experience with broker management systems.
• The ability to communicate in French is considered an asset.

We also consider your potential. If you know you have what it takes to do the job but your experience doesnt exactly match the qualifications above we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information :

Hours of Work: 

• Offering Students 17.5 hours per week

What we offer:

• Flexible hybrid work arrangement
• Competitive salary and bonus structure
• Industry-leading employer-paid group benefits that start on your first day
• Defined benefit pension plan
• 100% coverage of continuing education and licensing fees (including RIBO and AIC courses)
• Opportunities for advancement

If you are interested in this opportunity please apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request we will endeavour to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business we protect what matters most to our members. As an employer we value what matters most in our workplace. Together this includes fostering a diverse equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however only candidates selected for an interview will be contacted.

#LI-Hybrid

Remote Work :

Yes

Employment Type :

Part-time