Auto Body Shop Manager
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
If you are an independent proactive thinker who is driven to meet goals while maintaining a strict level of quality control and enjoy problem solving while being in control of defining and improving processes we have a position for you!
Job Responsibilities:
We are looking for an Auto Body Shop Manager to take on and be responsible for the following while maintaining the efficiency profitability and reputation of our body shops daily operations:
- Oversee the quality timeliness and manner in which repair services are performed and delivered
- Create a cohesive team with a positive attitude that includes all body shop employees
- Hire train motivate and monitor the performance of all technicians and body shop employees
- Optimize customer value and profitability
- Direct and schedule activities of all technicians
- Regularly monitor actual performance and determine reasons for variance
- Schedule repair work and assign it to technicians with matching skill levels
- Ensure that repairs are assigned to technicians in a consistently objective manner
- Provide technical support for supervise and assist technicians as needed
- Ensure that all repair work is done correctly and in an acceptable time frame
- Maintain awareness of current and projected market conditions
- Keep abreast of all federal state and local regulations that affect operations
- Develop & implement appropriate strategies and programs as necessary to attain the dealerships shop objectives
- Reach and maintain a high level of customer satisfaction
- Maintain existing relationships with customers
- Coordinate resolution of customer complaints keeping customer satisfaction and department profitability in mind
- Comply with and enforce all Safety policies and procedures at all times
- Perform other duties as assigned
To Qualify for this Position:
- Minimum of 5 years experience in an auto body repair facility
- Working knowledge of body repair methods
- 3-5 years of managerial experience
- Excellent communication managerial and problem-solving skills including the ability to maintain composure under stress
- Strong leadership and motivational skills
- Strong organizational multi-tasking and time management skills to meet changing deadlines in a fast-paced environment
- Professional and dependable
- Safety and customer service focused
- Strong computer and internet skills
Benefits:
- Full health benefits (medical dental &vision)
- Company Paid Life Insurance
- VAC & Holiday Pay
- 401k Retirement savings plan with company match
- Employee discounts
- Drug Free Work Environment
- Equal Opportunity Employer
About Our Dealership(Team Gillman)
Since 1938 and with over 81 years of success Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Franks son Ramsay Gillman continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now owned and operated by Ramsays son Chris Gillman Team Gillman has dealerships in Houston & Rosenberg representing Acura Honda Subaru Mazda Chevy and Volkswagen. Success has not altered the organizations founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And they understand continued prosperity as well as future growth depends upon maintaining this long-established tradition of excellence.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Coffee Experience
- Computer Skills
- Management Experience
- Oil Change Experience
- Auto Body Repair
- Automotive Diagnostics
- Hydraulics
- Leadership Experience
- Retail Management
- Air Conditioning
About Company
The Team Gillman Auto Group proudly offers some of the best Acura, Chevrolet, Honda, Mazda, and Subaru dealers in the Houston area, as well as collision repair and car buying.
