Warranty Admin Lexus of Marin

Sonic Automotive

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profile Job Location:

San Rafael, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Position Summary:
The Warranty Administrator is responsible for accurately processing recording and reconciling all warranty claims with the manufacturer. This role ensures that all documentation meets factory requirements and that claims are submitted and paid in a timely manner. The Warranty Administrator also supports the service team with warranty-related processes and performs additional clerical duties as needed.

Essential Duties and Responsibilities:

  • Process all warranty claims promptly and accurately.

  • Review and verify all warranty documentation to ensure compliance with factory OEM guidelines.

  • Reconcile warranty receivables and payments through the appropriate accounting schedules.

  • Work closely with advisors and service manager to ensure proper coding & pricing.

  • Resubmit rejected claims or obtain proper authorization to adjust or write them off.

  • Follow up on outstanding or unpaid claims to ensure timely resolution.

  • Track warranty parts by tagging with the repair order number replacement date and disposal date.

  • Coordinate the shipment or disposal of warranty parts according to manufacturer policies.

  • Maintain organized and complete service records as required by the warrantor.

  • Stay current on factory recalls service bulletins and warranty policy updates.

  • Maintain a professional appearance and a clean organized workspace.

  • Perform other duties as assigned.


Qualifications :

Preferred:

  • Ability to perform all essential duties efficiently and accurately.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and thrive in a fast-paced environment.
  • Proficiency with computers and standard software applications (e.g. MS Word Excel).
  • Excellent written and verbal communication skills.
  • Ability to read comprehend and follow written and verbal instructions.
  • Professional and courteous demeanor.

Required:

  • All applicants must be authorized to work in the USA.
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks MVR drug test credit report and valid driver license

Additional Information :

(The Warranty Admin Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $26.00 and $30.00.)

Schedule:

  • Full Time

Its time to make the most important move of your career.  From our cooperative team-based approach to our more than 1000 internal advancements each year its easy to see the difference. When you join our organization youll enjoy comprehensive training competitive compensation and unparalleled benefits. Simply put youll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Full-time

Position Summary:The Warranty Administrator is responsible for accurately processing recording and reconciling all warranty claims with the manufacturer. This role ensures that all documentation meets factory requirements and that claims are submitted and paid in a timely manner. The Warranty Admini...
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Key Skills

  • Fiscal Management
  • Flooring Installation
  • Customer Service
  • Algebra
  • Computer Skills
  • Construction Experience
  • Dealership Experience
  • Conflict Management
  • Computer Literacy
  • Customer relationship management
  • Geometry
  • QA/QC

About Company

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Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences ... View more

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