Service Technician & Warranty Coordinator

Oklahoma City, OK - USA

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Health insurance
Paid time off
Training & development
Opportunity for advancement

Service Technician & Warranty Coordinator

Location: Oklahoma City OK

Company: Window World of Oklahoma City

Job Type: Full-Time MondayFriday 40 hrs/week

Window World of Oklahoma City is a trusted leader in windows doors and siding. Were dedicated to delivering outstanding customer experience from installation through long-term service and warranty care.

Were seeking a Service Technician & Warranty Coordinator who will take ownership of our service operationsperforming in-home service and warranty repairs while also coordinating scheduling communication and parts management to ensure every customer receives timely high-quality support.

Key Responsibilities

Perform residential window door and siding service and warranty repairs with professionalism and attention to detail.

Serve as the main point of contact for all service and warranty requests.

Schedule service appointments and coordinate routes efficiently.

Communicate clearly with customers regarding appointment times service updates and expectations.

Support service operations by managing parts tracking repairs and maintaining accurate service records.

Ensure service materials and tools are organized and ready for daily jobs.

Monitor key performance indicators (service completion rate response times customer satisfaction).

Provide feedback and recommendations to improve service processes and customer experience.

Skills & Qualifications

2 years of experience in home service window/door installation or related field (required).

Excellent communication and customer service skills.

Strong organizational abilities and comfort with scheduling and documentation systems (CRM Excel Microsoft).

Knowledge of window and door repair adjustment and installation best practices.

Ability to lift up to 50 lbs and work safely in residential environments.

Problem-solving mindset and attention to craftsmanship.

Forklift certification a plus (not required).

Why Join Us

Competitive pay with steady MondayFriday schedule (no weekends).

Family-oriented culture that values quality teamwork and customer care.

Opportunity to grow into service management or operations leadership.

Employee discounts on products and services.

Apply today to join a company committed to quality teamwork and exceptional service.

Compensation: $20.00 per hour

Come work for Americas Exterior Remodeler offering quality windows doors siding roofing shutters and more with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry our promise has remained constant since our start in 1995 Superior Products Professionally Installed at a Guaranteed Low Price.

Window World is a full-service exterior remodeler and has sold and installed over windows to date includingwindows annually since 2009. In addition to being Americas largest replacement window and exterior remodeling company Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry Window World is proud to offer a comprehensive suite of products for a true exterior transformation.

Each locally owned and operated Window World sells custom products in customers homes then manages every step of the process through product ordering and final install. Customers enjoy Window Worlds professional and honest sales process as well as top-notch product installations and service all from a single company.

Become a part of Americas leading exterior remodeling company. Were doing the right things the right way and we invite you to click the link and apply online today.

Required Experience:

Benefits:Bonus based on performanceCompetitive salaryEmployee discountsFlexible scheduleHealth insurancePaid time offTraining & developmentOpportunity for advancementService Technician & Warranty CoordinatorLocation: Oklahoma City OKCompany: Window World of Oklahoma CityJob Type: Full-Time MondayFr...

Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Health insurance
Paid time off
Training & development
Opportunity for advancement