Customer Success Manager Telecom Infrastructure
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Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
24 days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Customer Success Manager Telecom Infrastructure
Location: Atlanta Dallas Chicago
A Global Software / Services company utilizing drone technology to provide Data / Analytic solutions to the telecom industry is recruiting a Customer Success / Account Manager for their most important customers.
This role will be dedicated to customer satisfaction and account growth.
The ideal individual will have worked with mobile telecom providers and specifically their telecom infrastructure. They must have experience building trust solving problems and growing revenue in the telecom sector.
RESPONSIBILITIES
Will be the main point of contact with the mobile telecom providers
Focus on customer satisfaction and companys revenue growth
Understand and support the customers operations and their growth goals
Comprehend the customers pain points and help to resolve them
Build relationships at all levels of the customer
Guide onboarding drive usage and support the successful adoption of solutions
Identify new business opportunities and work with companys Product / Sales teams
Travel when necessary to maintain strong customer relationships
REQUIREMENTS
Minimum 5 years working in Customer Success or Account Manager roles
Recent and relevant experience within the telecommunications industry
Proven experience managing large enterprise accounts
Demonstrated ability to build trust as a strategic advisor
Established leadership presence with the ability to work in a matrixed environment
Strong organizational dynamics able to navigate both internal and external stakeholders
Excellent communication and collaboration skills
Able to engage and inspire at all levels of an organization
Required Experience:
Manager
Key Skills
- IT Experience
- Project Management Methodology
- Data Center Experience
- LAN
- Cloud Infrastructure
- Computer Networking
- Visio
- ITIL
- Project Management
- SAN
- Microsoft Project
- Project Management Lifecycle
About Company
ExcelliSearch is a national IT recruiting firm in Lake Worth, FL matching highly qualified professionals with top-tier companies. Connect with us today!
