German speaking Customer Service Agent
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Lisbon Portugal On-site Full-time
Join a leading multinational tech company as part of a global support team representing one of the worlds top streaming platforms! If youre fluent in German and enjoy helping people while building an international career in sunny Lisbon this is your opportunity to shine.
What Youll Do
-
Provide exceptional support to premium customers via phone email and chat.
-
Diagnose and resolve technical or account-related issues efficiently.
-
Escalate complex cases to senior teams when necessary.
-
Collaborate with internal experts to improve the customer experience.
-
Accurately document interactions and flag recurring bugs or insights to the engineering team.
What Were Looking For
-
Fluent in German (C1) and proficient in English (B2).
-
Excellent communication and problem-solving skills.
-
Calm under pressure customer-focused and detail-oriented.
-
A team player who can also work independently in a fast-paced environment.
What Youll Get
-
Competitive salary with annual performance bonus.
-
Private health insurance meal and transportation allowances.
-
Full relocation support and housing assistance for those moving to Portugal.
-
Ongoing career development and training opportunities.
-
A friendly multicultural workplace where your voice matters.
-
Enjoy the Lisbon lifestyle work where others go on vacation!
If youre ready to elevate the customer experience for a global brand apply today and start your next chapter in Lisbon!
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
