German Customer Service Representative Travel Account

Cairo - Egypt

Monthly Salary: 31000 - 31000

Experience Required: 0-1years

Posted on: 29 days ago

Vacancies: 1 Vacancy

Job Summary

QuickfirmX is hiring on behalf of IGT Solutions a global leader in travel and customer experience services for German-speaking customer service roles in Cairo.

Youll be supporting leading travel brands through voice and/or email interactions ensuring a smooth world-class customer experience.

You will be the front-line representative handling customer inquiries for international travel accounts. Your role includes managing reservations resolving travel-related issues and ensuring client satisfaction in a professional and timely manner.

Respond to customer inquiries via phone chat or email in German
Handle reservations flight changes cancellations and general support
Accurately log interactions in the system and follow up as needed
Collaborate with your team to meet performance targets
Maintain a positive and professional attitude at all times

Requirements

Fluency in German (C1 Level)
Previous experience in a call center is a must
Graduates only (no undergraduates)
Willingness to work rotational shifts (last shift ends at 8 PM)
Strong communication and problem-solving skills
Must be able to work onsite in Maadi

Benefits

31000 EGP NET/month for candidates without GDS experience
35000 EGP NET/month for candidates with GDS experience

All packages include:

Full medical and social insurance
Two days off per week
Structured career progression within a global travel services leader
Supportive multicultural and professional work environment
Onsite role in a modern office in Maadi
Stable long-term opportunity with a growing international partner

Interview Process

We ve designed a simple and structured 3-step hiring process to ensure you re the right match and to help you feel confident every step of the way.

Step 1 Pre-Assessment

A quick screening call or form to confirm your availability qualifications and fit for the role.

Step 2 Online Language Interview

You ll complete a video interview to assess your German communication skills (and English if required). This is done online at your convenience.

Step 3 Final Interview

A personalized discussion conducted either online or onsite (based on your preference).

We ll explore your experience your technical knowledge and match you with the most suitable travel account within IGT.

If you re a fluent German speaker looking to grow your career with a global travel brand this is your chance.

Whether you have GDS experience or youre just starting we d love to hear from you.

Apply now and take the first step toward your next opportunity.

QuickfirmX is hiring on behalf of IGT Solutions a global leader in travel and customer experience services for German-speaking customer service roles in Cairo.Youll be supporting leading travel brands through voice and/or email interactions ensuring a smooth world-class customer experience.You w...

QuickfirmX is hiring on behalf of IGT Solutions a global leader in travel and customer experience services for German-speaking customer service roles in Cairo.

Youll be supporting leading travel brands through voice and/or email interactions ensuring a smooth world-class customer experience.

Respond to customer inquiries via phone chat or email in German
Handle reservations flight changes cancellations and general support
Accurately log interactions in the system and follow up as needed
Collaborate with your team to meet performance targets
Maintain a positive and professional attitude at all times

Requirements

Fluency in German (C1 Level)
Previous experience in a call center is a must
Graduates only (no undergraduates)
Willingness to work rotational shifts (last shift ends at 8 PM)
Strong communication and problem-solving skills
Must be able to work onsite in Maadi

Benefits

31000 EGP NET/month for candidates without GDS experience
35000 EGP NET/month for candidates with GDS experience

All packages include:

Full medical and social insurance
Two days off per week
Structured career progression within a global travel services leader
Supportive multicultural and professional work environment
Onsite role in a modern office in Maadi
Stable long-term opportunity with a growing international partner

Interview Process

We ve designed a simple and structured 3-step hiring process to ensure you re the right match and to help you feel confident every step of the way.

Step 1 Pre-Assessment

A quick screening call or form to confirm your availability qualifications and fit for the role.

Step 2 Online Language Interview

You ll complete a video interview to assess your German communication skills (and English if required). This is done online at your convenience.

Step 3 Final Interview

A personalized discussion conducted either online or onsite (based on your preference).

We ll explore your experience your technical knowledge and match you with the most suitable travel account within IGT.

If you re a fluent German speaker looking to grow your career with a global travel brand this is your chance.

Whether you have GDS experience or youre just starting we d love to hear from you.

Apply now and take the first step toward your next opportunity.

Key Skills

Typing
Data Entry
Customer Service
Basic Math
Computer Skills
Windows
Banking
Upselling
Pricing
Sanitation
Cash Handling
Stocking

Apply Now

About Company

QuickfirmX

51 employees

QuickfirmX – Quick Hires, Big Futures Egypt’s Top Choice for Call Center Jobs At QuickfirmX, we specialize in call center recruitment, connecting talented professionals with top employers. Whether you're starting your career or looking to advance, we make the hiring ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click

AI Resume Builder

Create an ATS-ready CV in minutes

AI Cover Letter

Write a personalized letter instantly

German Customer Service Representative Travel Account

Cairo - Egypt

Job Summary

Requirements

Benefits

Interview Process

Requirements

Benefits

Interview Process

Key Skills

About Company

Related Jobs