Receptionist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join Our Global Family at RIU Hotels & Resorts!
Be part of the RIU Plaza London Victoria team!
RIU Plaza London Victoria has quickly become a key player in the UK hospitality scene offering exceptional service in the heart of London. As part of RIU Hotels & Resorts operating over 100 hotels in more than 20 countries our four-star hotel features 435 stylish rooms and a prime location just steps away from Victoria Station.
We are proud of the welcoming and dynamic work environment we have built since opening in July 2023. Now as we continue to grow and strengthen our presence in the UK we are looking for passionate hospitality professionals to join our team.
If youre ready to take your career to the next level explore our exciting opportunities at RIU Plaza London Victoria!
Position: Receptionist
Department: Front Office
About the Role
This is a unique opportunity to join RIU Plaza London Victoria as a Receptionist. In this role your primary responsibility will be to provide exceptional customer service and ensure smooth operations at the front desk. You will be the first point of contact for guests handling check-in and check-out procedures managing reservations and providing information and assistance. Your friendly and professional demeanour will contribute to creating a positive and welcoming atmosphere for our guests and the rest of the team.
What Youll Do
- Assisting guests with check-in and check-out procedures ensuring a smooth and efficient process.
- Handle guest inquiries requests and complaints in a timely and professional manner ensuring guests satisfaction is always reached.
- Maintaining accurate and up-to-date guests records and reports.
- Collaborating with other hotel departments such as housekeeping and maintenance to ensure a seamless guest experience is delivered.
What Were Looking For
- friendly professional and highly organized individual
- Strong verbal and written communication skills
- A proactive team-oriented attitude
Compensation & Benefits
A welcoming and supportive work environment where you will be shaping the future of RIU Plaza London Victoria enjoying the following compensation & benefits:
- Gross annual salary: 28564
- Annual leave: 28 days per year (Including public holidays).
- Birthday is for celebrating so have the day off on us!
- Bank Holidays paid time and a half
- Free meals while on duty.
- Access to Wagestream - Financial wellbeing app for discounts and early wage access.
- Enhanced Maternity and Paternity pay.
- Pension Scheme.
- Comprehensive training and development programs to enhance your skills and foster professional growth.
- Discounts in other associated business such Gymbox
- Take advantage of attractive discounts on accommodations within the RIU Hotels & Resorts allowing you to explore and experience our exceptional properties worldwide.
Why RIU Hotels & Resorts
- Your Growth is Our Priority: At RIU Hotels & Resorts we believe in nurturing talent from within. We are proud to provide our team members with opportunities to advance their careers through training mentorship and internal promotions ensuring your potential is recognized and rewardedwhether locally or internationally.
- A Culture of Belonging: Join a team where your ideas and efforts truly matter. We foster an inclusive collaborative environment where every voice is heard and success is celebrated together.
- Rewarding Your Commitment: Enjoy a career with competitive compensation employee benefits and perks that reflect our appreciation for your dedication and excellence.
Our Commitment
At RIU Hotels & Resorts we value diversity equity and inclusion as fundamental pillars of our success. We welcome all applications regardless of gender ethnicity religion disability age sexual orientation or gender identity. We believe that a diverse team enriches our culture and drives excellence in service.
Additionally we are firmly committed to sustainability and social responsibility. Through our Proudly Committed strategy we place sustainability at the heart of all our decisions. This program reflects our dedication to minimizing environmental impact promoting responsible practices and making a positive contribution to the communities where we operate.
By joining RIU you will become part of a company that not only strives for service excellence but also aims to create a positive impact on the world.
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Riu es el apellido de la saga familiar que fundó el negocio en Mallorca, España, en 1953 con la compra de un pequeño hotelito en la Playa de Palma. Allí se forjó una filosofía de servicio que situó el cliente en el centro y una forma de hacer negocio basada en la honestidad y el traba ... View more
