HR Operations Specialist
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Job Location:
Monthly Salary:
Posted on:
24 days ago
Vacancies:
1 Vacancy
Job Summary
Cprime brings business into a new lightilluminating possibilities that once seemed hidden. For more than two decades weve partnered with 2500 organizations worldwide including over 300 of the Fortune 500 to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800 experts across 30 countries we shine a brighter path toward platform modernization AI-first operating models and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems teams and decisions into harmony. Guided by experience energized by innovation and backed by Goldman Sachs and Everstone Capital Cprime is trusted globally to make transformation clearer faster and more human.
We are seeking a detail-oriented and service-focused HR professional to join our Global People Operations Shared Services team. This role will be based in Chennai or Hyderabad and will provide dedicated support to our United States employee population across payroll administration benefits administration and core HR operations. The ideal candidate is experienced highly organized collaborative and comfortable working across time zones to ensure accurate compliant and employee-friendly HR services.
Please note this job is Hybrid and will require you to be in either our Chennai or Hyderabad office 4 days a week.
What you will do:
- Partner with U.S. payroll vendor (e.g. ADP Paychex) to process semi-monthly payrolls ensuring accuracy of time earnings deductions and tax withholdings.
- Validate and reconcile payroll data including new hires terminations salary changes and special payments.
- Prepare audit reports and respond to employee payroll inquiries promptly.
- Support U.S. benefits programshealth dental vision life insurance 401(k) and other plansby managing enrollments changes and terminations.
- Liaise with U.S. benefits brokers and carriers to resolve employee questions and escalate complex cases.
- Assist with annual open enrollment and compliance filings (ACA ERISA notices).
- Provide high-quality end-to-end HR operational support for U.S. employees across every stage of the employee journey:
- Coordinate new-hire documentation background checks and employment verifications.
- Ensure timely creation of HRIS payroll and benefits profiles.
- Partner with IT and facilities for equipment provisioning and Day 1 readiness.
- Serve as first-line HR contact for employee inquiries via ticketing/service desk systems.
- Triage and resolve issues related to payroll benefits policies and HR programs.
- Process promotions transfers compensation adjustments and status changes in HRIS and payroll systems.
- Track and communicate effective dates approvals and downstream impacts.
- Manage exit processes including final pay calculations benefits termination and retrieval of company property.
- Conduct compliance checks for COBRA unemployment and state reporting requirements.
- Maintain accurate employee files and digital records in accordance with U.S. federal and state requirements (I-9 W-4 HIPAA).
- Prepare documentation for audits internal reviews and regulatory reporting.
- Ensure adherence to data privacy standards (GDPR CCPA etc.).
- Document and refine Standard Operating Procedures (SOPs) for all HR operations activities.
- Identify automation opportunities and recommend best practices to improve employee experience.
Payroll Administration
Benefits Administration
HR Operations Full Employee Lifecycle
Onboarding:
Employee Service Desk & Support:
Employee Changes:
Offboarding & Terminations:
Records Management & Compliance:
Process Improvement:
Qualifications and Skills:
- Experience: 5-7 years in HR operations payroll or benefits administration supporting U.S. employees.
- Technical Skills: Proficiency with HRIS and payroll systems (e.g. ADP Workday Dayforce) and advanced Excel skills.
- Soft Skills: Strong attention to detail ability to work independently excellent English communication (written and verbal) and comfort with U.S./India time zone overlap.
- Knowledge of U.S. federal and state payroll compliance (FLSA tax rules).
Education and Certifications:
- Bachelors degree in Human Resources Accounting Business Administration or related field.
Work schedule:
- Flexible hours to provide at least 34 overlapping hours with U.S. Central or Eastern Time zones. Occasional evening calls during U.S. payroll cycles or open enrollment periods.
What We Believe In
At Cprime we believe in facilitating social justice action internally in industry and within our communities. We believe part of our mission is to expand the minds hearts and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.
Equal Employment Opportunity Statement
Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Key Skills
- Employee Relations
- Typing
- Succession Planning
- Human Resources Management
- Military Experience
- Case Management
- Benefits Administration
- HRIS
- Payroll
- ADP
- Human Resources
- Leadership Experience
About Company
Cprime's expert practitioners offer experience-driven solutions to boost efficiency, maximize employee potential, and delight customers.
