Part Time Career Readiness Specialist

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Job Summary:

As a Career Readiness & MIS Specialist you will play a vital role in preparing individuals for success in the workforce by providing comprehensive career readiness services and ensuring accurate data management for compliance. Your primary responsibility will be to equip program participants with the skills knowledge and resources necessary to navigate todays competitive job market successfully while also maintaining accurate records within OSMIS and related databases. You will conduct assessments develop individualized career plans and provide ongoing support to ensure participants are prepared for their desired career paths. Additionally you will collaborate with team members community partners employers and other stakeholders to facilitate job placements and opportunities for program graduates.

The Career Readiness Specialist will work closely under the direction of the Program & Implementation Manager to ensure all Michigan-based workforce initiatives are effectively implemented and aligned with organizational standards while maintaining open communication and accountability to the Executive Director.

Essential Job Tasks:

• Provide mentorship and coaching to students to guide and ultimately allow students a safe space to open up about the goals for the future as well as barriers that are keeping them from successful completion.
• Monitor student program enrollment drops and withdrawals to identify and formulate action plans for success.
• Support the development of a structured in-person career readiness and life skills workshop including presenting and facilitating via online or an in-person setting.
• Lead efforts toward increasing college and career readiness for all students.
• Organize meaningful work-based learning opportunities through business/industry and community resources.
• Respond in an appropriate and timely manner to all student inquiries.
• Maintain accurate comprehensive confidential and up-to-date notes/records within the enrollment management database.
• Process documentation and student information appropriately according to departmental standards.
• Other duties as assigned by the Executive Director or Program & Implementation Manager.
  

Data & Compliance Responsibilities (OSMIS / MIS Duties)

• Accurately enter participant data into OSMIS Salesforce and other required systems within established timelines.
• Maintain complete and audit-ready digital participant files including eligibility documentation assessments case notes and training records.
• Review data for accuracy resolve discrepancies and coordinate with program managers to ensure data integrity.
• Track participant activity codes (EEST VOT etc.) and ensure hours and outcomes are correctly entered.
• Support MIS-related audits and data validation reviews.
• Safeguard confidential information following federal and state privacy standards.
• Maintain accurate comprehensive confidential and up-to-date notes/records within the enrollment management database.
• Process documentation and student information appropriately according to departmental standards.
• Excellent presentation and communication skills.
• Other duties as assigned by the Executive Director

Minimum Qualifications:

Education:

• Bachelors degree in social work higher education or a related field of study or four years of related experience.

Experience:

• Two years of experience advising or admissions within adult student services.
• Knowledge of workforce development career pathways and hiring trends.
• Knowledge of OSMIS (One-Stop Management Information System) or similar workforce data systems preferred.
• Understanding of career advising and education best practices.
• Experience in adult education customer service or personal service.
• Knowledge of workforce funding programs such as SNAP FAET and WIOA preferred.
• Excellent active listening communication problem-solving and organizational skills.
• Ability to interpret and apply FAET WIOA and SNAP E&T data entry standards.
• Highly skilled in deductive reasoning problem sensitivity inductive reasoning and information ordering.
• Knowledge of social work case management is required.
• Being bilingual is an added advantage.

Skills & Knowledge:

• Proficiency in working with spreadsheets (Excel) databases and CRM platforms like Salesforce (Or Similar) is mandatory.
• Understanding of career advising and education best practices.
• Experience in adult education training customer service and personal service.
• Must possess excellent skills in active listening speaking reading comprehension social perceptiveness critical thinking writing judgment and decision making active learning complex problem solving and service orientation.
• Highly skilled in deductive reasoning problem sensitivity inductive reasoning and information ordering.
• Knowledge of social work case management is required.
• Being bilingual is an added advantage.
• Knowledge of Federal and State funding programs like SNAP and WIOA is preferred.

Work Schedule & Availability:

This hybrid role involves in-person engagement with students training partners and community organizations as needed. The position requires a minimum commitment of 2025 hours per week with the potential to transition into a full-time opportunity.

Organization Overview:
Skilled US is a free workforce development program that supports adults striving to learnand earn more. We believe that every student is unique and our approach begins with understanding each students motivations. Join us at Skilled US and become part of a community that celebrates your success every step of the way. We are more than a training provider; we are a family committed to your growth and success.

Compensation and benefits:

• A base hourly ratethat is competitively aligned to the market.
• Monthly professional development opportunities

Please read carefully.

Phalen Leadership Academies (PLA) is an equal opportunity employer. PLA does not discriminate in employment on account of race color religion national origin citizenship status ancestry age sex (including sexual harassment) sexual orientation marital status physical or mental disability military status or unfavorable discharge from military service.

By completing this application you understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for PLA to hire me. If hired I understand that either PLA or I can terminate my employment at any time and for any reason with or without cause and without prior notice. I understand that no representative of PLA has the authority to make any assurance to the contrary.

You attest by applying to this position that you have given PLA true and complete information on this application. No requested information has been concealed. I authorize PLA to contact references provided for employment reference checks. If any information I have provided is untrue or if I have concealed material information I understand that this will constitute cause for the denial of employment or immediate dismissal.