Bilingual Receptionist

Bogotá - Colombia

Monthly Salary: Not Disclosed

Posted on: 20-10-2025

Vacancies: 1 Vacancy

Job Summary

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What this job involves

This position serves as the first point of contact for clients and visitors delivering exceptional customer service while managing the reception area and coordinating various administrative tasks. The Lobby Host creates positive experiences through professional hospitality effective communication and proactive problem-solving to ensure seamless daily operations and client satisfaction.

Your day-to-day tasks will include:

Greet and welcome clients and visitors providing information and assistance in a professional manner (Greet register and badge visitors).

Manage incoming calls and emails responding promptly and effectively to inquiries and requests and courier services.

Coordinate and schedule appointments meetings and events with attention to logistics execution and meeting room audiovisual and required setup.

Handle and resolve guest complaints or issues escalating when necessary to ensure satisfactory outcomes

Collaborate with internal teams including facility management and security to address client needs

Maintain organized and tidy reception area to ensure a welcoming professional environment

Proactively identify service delivery improvements and suggest innovative solutions

Support work order management purchase orders creation/control and administrative functions for facility operations

Collaborate with cross-functional teams across Facility Management and local team

Complete the reports that are requiredaccording with the role (use ofrooms/spaces calls quantity visitors etc.)

Required Qualifications:

High school diploma or equivalent education

Proven experience in customer service role preferably in hospitality or property management

Excellent interpersonal and communication skills both verbal and written

Strong organizational and multitasking abilities with attention to detail and accuracy

Proficiency in MS Office and customer service management systems

Ability to handle difficult situations with professionalism and tact

Preferred Qualifications:

Additional relevant certification in hospitality customer service or related field

Experience working in commercial real estate or corporate office environment

Familiarity with building management systems and security protocols

Bilingual capabilities to serve diverse client bases

Experience with scheduling software and visitor management systems

Knowledge of event coordination and meeting room setup

Location:

On-site Bogota COL

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...