Associate Product Specialist

Job Summary

Responsible for the management of a portfolio of health plan products for the Commercial Group line of business within the Employer Solutions division of Priority Health. Supports business growth and retention by partnering with peers managers and cross-functional departments to proactively identify product and market opportunities. Grow into a knowledgeable resource for assigned health plan product portfolio including understanding product performance updates and planning activities. Provides effective status reporting helps identify and resolve issues and contributes to team discussions and decision-making process. Coordinates and provides support for important product-related initiatives and processes across the product management team and other internal stakeholders including sales quoting tool updates annual large and small group filings cross-functional product training enhancements to health plan benefits and legal and marketing document updates and auditing. This position works closely with areas throughout the company including Product Management and Development Product Delivery Market Solutions Legal Actuary Underwriting Sales Operations and Marketing. The ideal candidate is comfortable and thrives working independently and with self-direction proactively taking ownership and initiative while understanding collaboration with internal teams is essential for success. Candidate is also successful at managing multiple tasks has a growth mindset is analytical and detail oriented and embraces continuous learning.

This is an entry-level role for candidates with desire to grow into health plan product management and strong attention to detail. This role focuses on managing and supporting health plan products and benefit structures including performance monitoring documentation filing cross-functional coordination enhancements and sales support and training. This is not a digital product or software development role and does not involve software engineering coding or IT systems. This position is hybrid with the expectation of being on-site at Priority Health in Grand Rapids MI multiple times per week. There will be flexibility to work remotely or from the office on other days based on specific tasks meetings or personal preferences.

Essential Functions

• Understand and monitor all aspects of assigned health plan product portfolio performance including membership utilization profitability and operational impact.
• Assist with maintaining and supporting the health plan portfolio. Help identify and solve problems and apply sound judgement to support product and team goals.
• Develop deep knowledge of assigned health plan product portfolio benefit designs and key processes to be a resource for the organization; support the sales team through consulting and guidance on product features and positioning; respond timely and thoroughly to product related questions.
• Support and help facilitate large and small commercial group filing processes including coordination of benefit design and product menu updates completion of required templates and collaboration on legal document edits and audits.
• Effectively plan coordinate and lead group discussions with key stakeholders and business partners to solicit feedback and implement updates and improvements pertaining to assigned health plan portfolio and processes.
• Support planning and documentation of updates to assigned health plan products including timelines and lifecycle activities.
• Support multiple product-related tasks independently and through coordination with internal teams with a focus on operational accuracy timeliness and compliance.
• Present and provide training for varied departments and all levels of the organization.
• Develop and manage marketing materials and resources for assigned portfolio.
• Provide administrative coordination and task-based support to senior product managers as required including meeting setup follow-up timeline tracking and research.
• Seek opportunities to expand knowledge beyond assigned portfolio learn from more experienced product managers and invest in professional development.

Qualifications

Required

• Bachelors Degree
• 1 year of relevant experience working in health care business product management or product development

Preferred

• Bachelors degree in health care or business administration
• Experience working with and knowledge of health plan products and benefit design structures
• Experience and familiarity with lifecycle management activities and regulatory processes
• Experience auditing spreadsheets legal documents and completing analytical detail-oriented work
• Excellent written verbal communication and interpersonal skills. Time management and organizational skills. Self-directed with a high level of initiative and strong problem-solving skills. Ability to make quality independent decisions. Ability to work effectively and efficiently under tight deadlines high volumes and multiple interruptions. Ability to maintain the strictest levels of confidentiality. Ability to listen to others. Competency in the use of a variety of computer hardware and software systems.

About Corewell Health

As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!

• Optional identity theft protection home and auto insurance pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.