Sales Account Executive

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

Hear from our UK team about what its like working at Monzo

London 67000 Total OTE (base salary commission) Benefits Hear from the team Fixed-Term 12-month contract

Closing date for applications is Friday October 31st @ 10am

About our Business Banking sales team

We are rapidly growing and now serve over 730000 businesses in the UK

In order to support the next phase of our expansion were hiring a small team of experienced account executives whose mission is to reach out and support more complex high value customers with a personalised experience.

Were building an acquisition engine and your job will be to work with small-medium business (SMB) prospective customers guide them through their buying journeywork with them to activate their account and bring all their banking needs to Monzo.

This is an exciting opportunity to be a part of the founding sales team for a mission driven company which is changing how people and businesses bank.

This role is a 12-month fixed term contract

Youll play a key role by

As a Sales Account Executive you will:

• Engage with prospective SMB customers through discovery calls and understand their business challenges goals and requirements.
  
  
• Drive full sales cycle from early prospecting and qualification; to demos and sales; to ensuring successful account switch and activation.
  
  
• Guide customers through Monzos business banking offerings - providing clear factual information and helping them evaluate what works best.
  
  
• Be a product expert: fully understand Monzos business banking products features and services.
  
  
• Manage a pipeline of leads with strong attention to data hygiene: timely follow-ups accurate forecasting deal tracking.
  
  
• Drive activation: not just closing but ensuring new business customers are fully set up onboarded and are using Monzo for their banking needs.
  
  
• Collaborate internally: work closely with marketing product risk and customer operations to ensure a smooth journey for customers.
  
  
• Deliver outstanding service at every touchpoint: via phone video email or digital channels.
  
  
• Achieve sales targets: conversion activations revenue engagement and other growth metrics as set by the commercial leadership.
  
  
• Feed insights back: capture and share customer feedback customer pain points required features suggestions for product improvements.
  
  
• Adapt & iterate: Things will change rapidly and often - youll need to be comfortable with ambiguity and change and help support what comes next.

Wed love to hear from you if

• Have experience in Small Business sales ideally selling business solutions or financial services; knowing how to engage business customers and understand their mindset needs and pain points.
  
  
• You have a proven track record of meeting (or exceeding) sales quotas / targets in a performance-driven environment.
  
  
• Are an expert at managing a full sales cycle: from prospecting to activation including structured and rigorous outreach and follow-ups and cross-team coordination.
  
  
• Have high emotional intelligence and are able to quickly connect and build a relationship with customers of diverse backgrounds and levels of knowledge.
  
  
• Are a strategic communicator excellent at building trust and helping customers discover value - youre consultative you listen you ask insightful questions.
  
  
• Are adaptable and resilient you embrace change and have a strong winning mindset to see challenges as opportunities to learn and grow.
  
  
• Can communicate clearly: written verbal via video; you simplify complex topics for customers.
  
  
• Are coachable and comfortable seeking constructive criticism to empower continuous learning and improvement
  
  
• Is comfortable working in a fast-moving high change environment. You thrive when things arent fully defined yet.
  
  
• Demonstrated high levels of personal organisation: tracking your pipeline managing your time prioritising your leads and follow-up tasks.
  
  
• Has integrity and strong consumer duty awareness: regulatory compliance knowing your customer reducing risk safeguarding data and ensuring we put consumer duty first are foundational to this role and our culture.

Bonus / Nice-to-haves:

• Prior experience in a regulated environment (banking)
• Experience with Salesforce
• Familiarity with SMBs in specific verticals (e.g. food&drink professional services construction)

Whats in it for you

67000 Total OTE (base salary commission)

4 days a week in our London office but with occasional flexibility to work remotely (in the UK)

We offer flexible working hours and trust you to work enough hours to do your job well and at times that suit you and your team.

1000 learning budget each year to use on books training courses and conferences.

We will set you up to work from home as well; all employees are given Macbooks.

Plus lots more! Read our full list of benefits.

The application journey has the following key steps

• Introduction call with a recruiter (remote)
• Sales experience interview with the Sales Lead (remote)
• In-person assessment: Practical task assessment Team and Culture fit interview

This process should take around 4-6 weeks - your schedule is really important to us so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo You can read them here.

Youll hear from us throughout the application process but if youve got any questions please reach out to You can also use this email address to let us know if theres anything we can do to make the process easier for you because of disability neurodiversity or anything else.

The closing date for applications is Friday October 31st @ 10am

#LI-MY1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

If you have a preferred name please use it to apply. We dont need full or birth names at application stage