Temporary Business License Support Specialist

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profile Job Location:

Florence, SC - USA

profile Hourly Salary: USD 17 - 17
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Application Information

Job Title: Business License Support Specialist (Temporary 4 Months)
Location: Onsite
Schedule: 32-40 hours per week
Pay: $17.93/hr.

Overview:
Were seeking a friendly and proactive Business License Support Specialist to assist with our business license renewal program during a 4-month project. This role is essential in helping customers navigate the renewal process using our NetAssets software and ensuring timely compliance.

Key Responsibilities:
  • Guide customers through the business license renewal process in person over the phone and via email.
  • Make outbound calls to businesses to explain renewal requirements and encourage timely action.
  • Follow up with past-due accounts to secure payment and resolve outstanding issues.
  • Document interactions and track progressusing internal systems.
  • Provide clear courteous and solution-oriented support to all customers.

Basic Qualifications:
  • Prior experience in customer service; collections experience is a strong plus.
  • Excellent verbal and written communication skills.
  • Comfortable handling phone calls and in-person interactions with professionalism and empathy.
  • Ability to learn and use NetAssets software (training provided).
  • Strong organizational skills and attention to detail.

Additionally there may be a need to have this position provide coverages for breaks or other administrative finance support as needed.

Additional Information

PLEASE NOTE: This position is through Cardinal Services and is not a direct City of Florence position. Applicants will be screened by the City and then referred to Cardinal to complete an employment application through Cardinal.

Our Hiring Process

Application InformationJob Title: Business License Support Specialist (Temporary 4 Months)Location: OnsiteSchedule: 32-40 hours per weekPay: $17.93/hr.Overview:Were seeking a friendly and proactive Business License Support Specialist to assist with our business license renewal program during a 4-mo...
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Key Skills

  • Children Activity
  • Access Control
  • Human Resources Administration
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  • Hydraulics

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