Role title: Heart Lung Clinic Administration Officer
Role type: Permanent Full Time
Role grade: Administration Officer Level 3 (Year 1-2)
Department and location: Heart Lung St Vincents Hospital Darlinghurst
Salary: $68338.78 - $70468.73 super salary packaging
Better and fairer care. Always.
We are St Vincents Health Australia Australias largest not-for-profit provider of health and aged care services.
Founded by The Sisters of Charity in 1857 our 30000 healthcare superheroes operatepublic and private hospitals residential aged care community and virtual care and outreach programs.
About the role
Be the first point of contact provide exceptional customer service to patients families and visitors by managing enquiries coordinating access and offering empathetic support.
Keep patient records accurate and up to date maintain and process outpatient documentation in electronic and paper systems ensuring smooth information flow between departments.
Support clinical operations coordinate appointments liaise with medical and nursing teams and assist with the timely follow-up of results and clinical information.
Manage day-to-day administration handle mail bookings supplies and maintenance requests while maintaining clinic databases and preparing reports within set deadlines.
Uphold compliance and excellence ensure all administrative processes meet hospital standards policies and health regulations while supporting a culture of quality and care.
About you
Strong admin expertise backed by a Certificate III in Health Administration (or equivalent healthcare admin experience).
Team-player mindset you work seamlessly with multidisciplinary teams to deliver outstanding patient care and service.
Excellent communication skills you communicate clearly and professionally both in person and in writing even in sensitive or high-pressure situations.
Tech-savvy and detail-driven experienced with patient administration systems Medicare billing databases and Microsoft Office (Word Excel Outlook).
Organized and proactive you manage competing priorities solve problems independently and keep calm under pressure.
Why work at St Vincents
Join us on our mission to provide care to all including the most at-risk people in our community
Discounted access to many gyms for you and your family with Fitness Passport
Access to discounted private health insurance with Medibank
Access to a government salary sacrifice program. Make a proportion of your salary tax-free
Committed to financial support for educational development scholarship programs paid study leave
About the hospital
In this role you will be based at St Vincents hospital Darlinghurst.
A busy inner-city hospital in a beautiful location
Surrounded by great cafes galleries and theatres parks nightlife and nearby glorious beaches
A place of expert clinical care for at-risk people
Closely partnered with universities & affiliated research institutes many of which are located on-campus
Centres of excellence include heart & lung transplantation bone marrow transplantation cardiology cancer care AIDS/HIV respiratory medicine mental health homeless health drug & alcohol services and correctional health
Sponsorship / work rights for Australia
Please note visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.
Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks including relevant immunisations.
Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body mind spirit and community.
How to apply
The closing date for applications is 14 November 2025
Please submit your resume and a brief cover letter highlighting how your interest skills and experience align with each of the things listed in the About You section of this job advert.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
Respectfully this role is not open to recruitment agencies.
At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information visit https:// or get in contact at
View Reconciliation Action Plan
Required Experience:
Unclear Seniority