Service Clerk for Parts Department
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Job Location:
Ivyland, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Reliable Equipment in Warminster is looking for a full-time Service Clerk for our Parts Department.
The Service Clerk is responsible for identifying ordering sourcing and receiving parts assisting with inventory control department profitability and customer satisfaction.
Responsibilities:
- Take and process orders (via phone email fax) for spare parts and prepare for shipment.
- Provide quotes drawings and other reference materials for spare parts and new equipment projects (Equipment Orders).
- Research parts information using Project Folders Archived information and blueprints; this can also require physical handling of parts and interacting with other departments such as Service Engineering Repairs and the Test Lab.
- Work with Purchasing and Production to ensure timely shipment of parts orders expediting as necessary.
- Process documentation required to initiate additional activity to fulfill customer requirements.
- Engage with freight shipping companies (i.e. UPS Federal Express) to track shipments provide proof of delivery and assist with claims for damaged or mis-shipped parts orders.
- Maintains proper inventory level.
- Orders parts.
- Pricing parts.
- Works with direct supervisor to ensure department profitability.
- Ensures recordkeeping is accurate and up to date.
- Assists with merchandising and displays.
- Maintains good working relationship with factory(s).
- Assists supervisor with annual physical inventory.
- Maintains effective employee relations.
- Maintains an organized clean and safe work area.
- Participates in required training.
- Follows Safeguards rules and regulations.
- Complies with Company policies and procedures.
- Observes all Federal State Local and Company safety rules and regulations in the performance of duties.
- Perform other duties as assigned.
Qualifications:
- High school diploma or equivalent required
- Must be reliable and dependable with a strong work ethic.
- Strong computer skills including Microsoft Office
- Strong decision making and problem-solving skills.
- Excellent verbal and written communication skills as well as telephone manner.
- Prior experience working in a manufacturing environment preferred but not required.
- At least 3 years experience in the Parts Dept.
- Sage X3 experience is a plus.
- Ability to work as a team player.
- Attentive to detail and organized.
Benefits:
Reliable Equipment offers a competitive benefits package which includes Medical Dental Vision 401K with company match STD LTD Life Insurance FSA paid time off and much more.
To Apply: Please submit your resume with salary requirements.
*Candidates offered this position must successfully complete a drug test and background check.
Reliable Equipment is committed to the principle of equal employment opportunities for all people and embraces diversity. Furthermore Reliable Equipment does not discriminate as Reliable Equipment is an equal opportunity employer. Reliable Equipment does not discriminate against any person on the basis of race color religion national origin age sex (including pregnancy childbirth and related medical conditions) disability genetics citizenship status military service or any other status protected by law in matters pertaining to employment opportunities.
Key Skills
- Customer Service
- Communication skills
- Basic Math
- Cashiering
- Computer Skills
- Math
- Retail Sales
- 10 Key Calculator
- Copywriting
- Cash Handling
- Planograms
- Stocking
About Company
One of the leading manufacturers of American made hydraulic tools & utility products in the USA. Providing quality craftsmanship and service for 45 years.
