General Manager

Job Title:

• General Manager

We Are Elmers Home Services Serving San Antonio Houston and Dallas Areas Since 2004.

At Elmers Home Services we proudly serve San Antonio Houston and the Dallas-Fort Worth Metroplex with top-notch HVAC and plumbing services. Our commitment is simple: we show up on time do what we say well do and always do it right. We go above and beyond to exceed your expectations because we value your time and your home. Our team is dedicated to continuous learning with weekly training to enhance skills and elevate customer service. At Elmers we treat you like family-because we believe every customer deserves the same care and respect we give our own employees. Whether you need furnace maintenance plumbing repair or AC installation weve got you covered. Contact Elmers Home Services in San Antonio Houston and Dallas areas today!

Our Core Values:

Vision:

We exist to serve more than businesses and homes - we serve people.

Integrity Always:

We lead with honesty and do the right thing every time - even when no ones watching.

Safety Above All:

The well-being of our people and the families we serve comes first.

Community Commitment:

Giving back supporting local initiatives and standing with our neighbors we strengthen the communities were part of.

Respect & Teamwork:

We succeed together.

Job Summary:

The General Manager is responsible for all operations management activities including creating monitoring evaluating and implementing strategies to obtain optimum efficiency and economy of operations and maximize profits.

This role has direct oversight of the business leadership team and financial performance.

Essential Duties and Responsibilities:

The essential functions include but are not limited to the following:

• Build short and long-term goals for the company in partnership with leadership
• Lead daily/weekly meetings with Department Managers and Service Teams to drive performance
• Identify and establish the use of KPIs to track performance
• Manage the utilization of materials and manpower to optimize profitability.
• Implement Quality Control standards and procedures for Installation/Repair Activities
• Ensure Compliance with Safety and Regulatory Standards and Regulations
• Partner with Service Teams on problem-solving activities
• Experience: 5 years in the HVAC industry and preferrable hands-on experience. Being able to lead from the front. Coach Train and Mentor employees
• Implement processes and metrics for all aspects of sales process - lead generation lead qualification consultative sales process pipeline/CRM management deal closing
• Manage Budget and Forecasting process to achieve revenue and profitability goals
• Implement and Track Key Performance Indicators in adherence to budget
• Lead mentor and develop diverse team of technicians support staff and managers
• Utilize quarterly and annual review process to develop team
• Address customer concerns feedback and inquiries promptly to uphold the companys reputation for excellence.
• Ensure timely procurement of materials and equipment at competitive prices.
• Implement preferred Vendor program
• Implement and enforce safety protocols to maintain a safe working environment for employees and clients.
• Carrying out additional duties assigned by Regional VP. Supervisor Responsibilities of this Role Oversees the management team of assigned businesses. Carries out supervisory responsibilities in accordance with organization policies and applicable laws.

Responsibilities include staff selection establishing expectations/goals employee development planning assigning and directing work; appraising performance; rewarding and resolving employee concerns.

• Directly responsible for the teams in the respective area.
• Provides ongoing training to applicable staff to develop and encourage their technical and operational performance.
• Meets with appropriate staff on a timely basis for performance evaluations and communication of Company goals.

Success Factors and Performance Indicators:

The General Managers success will be measured by many factors pertaining to the job including but not limited to:

• Leadership: Demonstrated ability to lead others and get results through others.
• Planning - Ability to think ahead and plan over 1 to 3 months.
• Management - Ability to organize and manage multiple priorities. Procedure and Process - Champion the belief and adherence to procedures and processes.
• Problem analysis and problem resolution at both strategic and tactical levels.
• Commitment to Company values.

They will have primary responsibility for the following KPIs set by the Regional VP:

1. Budgeted Sales Revenue

2. Average Gross Margin

3. Membership Business Growth

4. Additional: Daikin Growth

Minimum Qualifications:

• Bachelors degree in business or a related field OR a minimum of four years in a similar role.
• Computer literacy including Microsoft Office Suite
• HVAC industry-specific experience preferred.
• Minimum of 3 years management experience in a matrixed organization
• Excellent oral written and interpersonal communication skills

Additional Compensation:

• Bonus offered in addition to base pay

Apply today to launch a rewarding career with purpose.

For immediate consideration please apply in person respond to this job post or email contact information below.

• Email -

Address:

340 W Northwest Hwy Grapevine TX 76051

Must have the ability to pass a background check and drug screening test.

Required Experience:

Director