Welcome to the City of Charlotte

Charlotte is Americas Queen City opening her arms to a diverse and inclusive community of residents businesses and visitors alike. Here you will find a safe family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety health and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork openness accountability productivity and employee development

• Providing all customers with courteous responsive accessible and seamless quality services

• Taking initiative to identify analyze and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

ESSENTIAL DUTIES & RESPONSIBILITIES

Conducts vehicle escorts on the Non-Movement Area. Assist the Airport stakeholders and public as needed. Act decisively and exercise independent judgment within established rules regulations and procedures while operating at an exemplary level of safety.

Assists with federal programs to comply with FAA and TSA regulations that are required for commercial service airports. Enforce Airport established rules and regulations that govern the operation of the airfield and airport employees. Interpret and adhere to all federal state and local regulations to ensure the safety and security of all persons and resources on airport property.

Formulate comprehensive and concise communications in both oral and written form. Completes all required documentation.

Ability to respond calmly and effectively during emergency and irregular operations incidents following NIMS/ICS structure.

Support snow wildlife and construction related duties. Completes all required Part 139 initial and recurrent training in a timely manner.

Assists other Airport Operations divisions with tasks as needed for continuity of operations. May be assigned to day-to-day Airport Operations duties as needed 24/7/365

Other duties as assigned.

Knowledge of:
Skills to communicate clearly and effectively verbally in person telephone and two-way radio systems.
Skills to effectively organize data and prioritize resources during routine and special operations.
Ability to work autonomously and maintain structure in a varying schedule based on the needs of tenants and workload.
Ability to establish and maintain effective working relationships with internal and external stakeholders representing CLT in a professional and positive manner.
Ability to effectively maintain a safe and functional airfield environment.
Ability to make quick critical and accurate decisions that align with governing authorities and Airport policies.

Skill in:
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
Performing a variety of duties often changing from one task to another of a different nature
Performing basic mathematical functions such as addition subtraction multiplication division and ratios
Troubleshooting and problem-solving techniques
Providing excellent customer service
Organization and time management
Collaboration and teamwork

MINIMUM QUALIFICATIONS
High School diploma (or GED equivalent) and one year of related work experience
Valid Drivers License (Required)
Non-Movement Area Driving Certification (Required to be obtained upon hire)
AAAE C.M. or AAAE ACE Operations (Preferred; able to obtain with 24 months of hire)
Associates degree in aviation management or related field and one year experience at an FAR Part 139 commercial service airport in a position in airport operations airport safety/security or airline ramp operations. (Preferred)

General Information
Must be able to work assigned shifts including holidays and report back to work during emergencies urgent situations special events and inclement weather. Shifts are generally divided into first second and third shift hours to cover a 24/7 operation. Hours are subject to change based on operational need. Overtime may be offered and/or mandated when needed. Work both indoors and outdoors in all weather conditions
Operate a motor vehicle safely in all weather conditions on and off-road
Obtain and maintain non-movement area driving privileges upon hire
This position is deemed essential and employees are subject to mandatory overtime.
Must successfully pass and maintain an active Security Threat Assessment (STA) and Criminal History Records Check (CHRC). Certain convictions will disqualify individuals from unescorted access privileges and therefore exclude from employment.
Meet schedules and deadlines of the work
Understand and carry out oral and written directions
Accurately organize and maintain paper documents and electronic files
Comprehend and apply complex guidance from Advisory Circulars and pertinent regulations
Communicate clearly and concisely in written and verbal communication
Adapt rapidly to changing priorities and projects
Collaborate with other teams
Conduct research prepare accurate records and reports.

WORKING CONDITIONS AND PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works primarily outside or within a vehicle. Spends about 75% of the time sitting standing and walking. The remainder of the time could be spent bending reaching twisting or driving. Must be able to walk up to one mile and drive up to 25 miles daily. Lift up to 25 lbs. for short distances and lift and carry 5 lbs. for up to 100 yards. Must be able to climb and descend stairs perform inspections on foot and in a vehicle operate various features of the terminal facility including elevators escalators lighting automatic doors and security gates. Must be able to operate and monitor communications equipment such as computers radios and telephones. May be exposed to chemicals fumes solvents machinery moving objects/vehicles dust slippery/uneven surfaces and excessive noise.

ADA and Other Requirements
Positions in this class typically require grasping stooping squatting kneeling crouching reaching pushing talking hearing seeing and repetitive motions.

Physical Requirements:
Essential and marginal functions may require maintaining physical condition necessary for sitting standing climbing or walking extended periods of time
Light to moderate lifting and carrying; some crouching stooping squatting crawling reaching pushing and pulling when performing tasks
Adequate vision hearing and speech required

Sensory Requirements:
Concentrated and attentive use of one or more senses (visual audio and other sensory modalities) for proof reading data entry tabulating data
Ability to operate in an environment with frequent interruptions from people and or noises which in return could result in some level of stress fatigue or strain
Comprehensive of written information in work related documents
Ability to hear understand and distinguish speech

CONDITIONS OF EMPLOYMENT

The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race religion color sex national origin marital status age disability sexual orientation political affiliation or on the basis of actual or perceived gender as expressed through dress appearance or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where self-service application kiosks are available. They are located in our office at 700 East 4th Street Suite 200 Charlotte NC 28202. We are open Monday through Friday from 9:30 a.m. to 3:30 p.m. (EST) excluding official City holidays.

For questions about your application or the hiring process please email .

The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Clickhereto learn more about the City of Charlottes benefits.

The City of Charlotte is a drug and alcohol-free workplace.