Product Manager

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 19-10-2025

Vacancies: 1 Vacancy

Job Summary

Employer: Our client (high-growth last-mile delivery company)
Location: Remote-first; must live near one of the clients hub markets for regular on-site visits
Type: Full-time Function: Product Level: Junior / Early Career

About Our Client

Our client is building a modern end-to-end logistics platform that makes shopping shipping and returns seamless. With next-gen tech and a vertically integrated network they turn delivery into an extension of the branddriving loyalty and lifetime value for leading ecommerce companies.

The Opportunity

As a Junior Product Manager focused on driver success & delivery quality youll help craft and execute the roadmap for tools that power the driver lifecyclefrom onboarding and warehouse flows to on-road delivery features (mobile backend). This role sits at the intersection of operations and product: perfect for someone entrepreneurial hands-on and biased toward proactive communication.

Youll partner with Engineering Design Geo/Telematics Driver Support Marketplace Ground Ops and Client Success to ship features that improve delivery outcomes reduce exceptions and make drivers work simpler and faster.

What Youll Do

Support the Roadmap: Help translate business goals into clear product priorities for driver and delivery quality initiatives.
Write Crisp Specs: Draft PRDs/user stories acceptance criteria and success metrics; communicate changes early and often to all stakeholders.
Own Small High-Impact Features: Manage features end-to-end (discovery launch iteration) under guidance from a senior PM.
Be Proactively Communicative: Publish weekly updates risks and decisions; drive alignment across Ops Support and Engineering.
Stay Close to the Field: Visit local hubs shadow warehouse and on-road operations and bring back actionable insights.
Instrument & Analyze: Track KPIs like on-time delivery exception rate and cost per package; propose experiments and report results.
Champion the Driver Experience: Gather feedback from drivers and support teams; partner with Design to solve real pain points.
Coordinate Launches: Run UAT draft release notes enable internal teams and monitor post-launch health.

What Makes You a Great Fit

13 years in product operations business analysis or similar role (logistics marketplace or mobile app experience a plus).
Entrepreneurial mindset: You take ownership move fast with scrappy tests and love zero-to-one learning.
Proactive communicator: You over-communicate context decisions and timelines; you close loops.
Analytical & curious: Comfortable with dashboards/SQL/Sheets; you turn data and field insights into decisions.
User-centric: Empathy for drivers and recipients; you care about simple reliable workflows.
Organized operator: You manage multiple threads under tight deadlines and keep stakeholders aligned.

Nice to Have (Not Required)

Exposure to driver-facing or delivery tech (e.g. routing telematics address optimization).
Experience with A/B testing/experimentation.
Marketplace/service exchange background.
Familiarity with AI/ML-powered operations or LLM tooling.

How Our Client Works

Entrepreneurial system: Small squads fast feedback loops and bias for shipping.
Service mindset: Delivery is brand-criticalquality speed and transparency matter.
Field-informed product: Product decisions start with real operational insight.

Compensation & Benefits

Competitive salary equity aligned with company growth.
Comprehensive medical dental vision; 401(k).
Flexible PTO and an inclusive performance-driven culture.

Required Experience:

Employer: Our client (high-growth last-mile delivery company)Location: Remote-first; must live near one of the clients hub markets for regular on-site visitsType: Full-time Function: Product Level: Junior / Early CareerAbout Our ClientOur client is building a modern end-to-end logistics platform t...