We are looking for a motivated Business Intelligence Engineer to join the worldwide sub same day team part of the broader Delivery Experience org. The team owns innovations around delighting customers around the world with a growing assortment of fast innovative and convenient delivery programs like One-Day and Same-Day delivery designed to help customers get their stuff when and where they need it. On the Delivery Experience team we are constantly innovating to help our customers get even faster delivery on an ever-broader assortment of products with ambitious goals to expand these global delivery services to more and more cities each year while continually improving speed of delivery.
In this role you will work closely with product managers marketers and engineering leaders to derive quantitative insights about how customers navigate our products identify opportunities for improvement and shape strategic recommendations. You will be responsible for developing and maintaining insights developing dynamic dashboards for our business partners defining new metrics to inform the business as well as conducting ad-hoc and strategic analyses. You have the capability to extract manipulate and summarize large sets in analysis through the use of business intelligence and reporting tools. You will partner closely with Product Managers to solve business problems and should be skilled at translating complex or ambiguous problem statements into analytic requirements. Additionally you will act in an analytic consultative capacity and can articulate the so-what of your analytic results to senior leadership.
A successful candidate will develop a strong understanding of our business and make data-driven conclusions. They will be comfortable with ambiguity while working in a fast-paced dynamic environment. They will also continuously learn new systems tools and industry best practices to help design new tools that help our team automate and accelerate analytics.
Key job responsibilities
- Own the development and maintenance of ongoing metrics reports analyses dashboards on the key drivers of our business
- Partner with operations and business teams to consult develop and implement KPIs automated reporting solutions and infrastructure improvements to meet business needs
- Develop and maintain scaled automated user-friendly systems reports dashboards etc. that will support business needs
- Perform both ad-hoc and strategic analyses
- Strong verbal/written communication and presentation skills including an ability to effectively communicate with both business and technical teams.
- Experience in analyzing and interpreting data with Redshift Oracle NoSQL etc.
- Experience writing complex SQL queries
- Experience in Excel (including VBA pivot tables array functions power pivots etc.) and data visualization tools such as Tableau
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling
- Experience with AWS solutions such as EC2 DynamoDB S3 and Redshift
- Experience in data mining ETL etc. and using databases in a business environment with large-scale complex datasets
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (
to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.