Service Greeter

Tallahassee, FL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Bring your friendly disposition and smile with you to work as a Service Greeter for Capital Mercedes-Benz!

As part of the Crown Automotive Group Team youll beperforming a variety of duties as assigned in a support capacity for our Service Department and customers.

Customer Service experience is a PLUS but not necessary.

Your overall willingness to assist the Crown service team AND our customers is #1!

This could be the start of a GREAT LONG-TERM career with Crown Automotive Group as we prefer to promote from within. MANY of our current General Managers started in a similar way!

Heres some of what we offer:

Competitive pay
Medical dental and vision insurance
Paid Time Off (PTO)
Short- and long-term disability coverage
Life insurance
Flexible spending accounts
401K w/ company match
The stability of an established company
Opportunity for growth and advancement
Opportunities to serve your community

Apply today to join the team and build a rewarding new career with the Crown Automotive Group!

Duties Include:

Escort customers to appropriate Service Advisor waiting area or Parts/ Service Dept. as needed.
Verify appointment details
Prioritize customers waiting to have their repair order written
Greet customers returning to pick up their vehicles
Ensure coffee and refreshments are stocked
Keep the customer lounge area neat clean and orderly
Periodically check tidiness of areas including restrooms
Run errands pick up or deliver customers etc.
Keep service drive clear by parking cars (once repair order has been written) in appropriate areas and placing keys on board in tool room.
Develop and maintain a high level of cooperation with your co-workers.
Communicate areas needing improvement to the Service Manager.
Complete all directives of your Service Manager.
Seize the Moment and provide excellent customer service at every opportunity.
Attend department meetings as requested.
Report any safety issues immediately to management.
Comply with all policies as described in the Crown Employee Handbook.
Other duties may be assigned based on company needs.

No Experience Required - APOSITIVE ATTITUDE is a MUST!

Qualifications:

Ability to interpret instructions in all forms (written verbal diagram or schedule format)
Ability to drive Automatic AND Standard Cars is preferred
Current and CLEAN State Drivers license (min of three years)
Ability to meet U.S. employment and Crowns eligibility requirements (Background Check/Drug Screen)
Professional appearance and pleasant demeanor at all times with an ease in communicating with our customers and co-workers

If you meet our requirements and people have told you that you have a WELCOMING personality APPLY NOW to be considered for this position on our team!

EOE/DFWP

At Crown Automotive our culture is defined by our unwavering commitment to being Employee Centric. We prioritize the well-being growth and happiness of every member of our team because we understand that our employees are the driving force behind our success. With a focus on transparency collaboration and respect we foster an environment where every individual feels valued supported and empowered to thrive.

Join us and become part of a company culture where your voice is heard your ideas are valued and your potential is limitless.

We are an Equal Opportunity Employer and a Drug Free Workplace

Bring your friendly disposition and smile with you to work as a Service Greeter for Capital Mercedes-Benz!As part of the Crown Automotive Group Team youll beperforming a variety of duties as assigned in a support capacity for our Service Department and customers.Customer Service experience is a PLUS...

Bring your friendly disposition and smile with you to work as a Service Greeter for Capital Mercedes-Benz!

As part of the Crown Automotive Group Team youll beperforming a variety of duties as assigned in a support capacity for our Service Department and customers.

Customer Service experience is a PLUS but not necessary.

Your overall willingness to assist the Crown service team AND our customers is #1!

This could be the start of a GREAT LONG-TERM career with Crown Automotive Group as we prefer to promote from within. MANY of our current General Managers started in a similar way!

Heres some of what we offer:

Competitive pay
Medical dental and vision insurance
Paid Time Off (PTO)
Short- and long-term disability coverage
Life insurance
Flexible spending accounts
401K w/ company match
The stability of an established company
Opportunity for growth and advancement
Opportunities to serve your community

Apply today to join the team and build a rewarding new career with the Crown Automotive Group!

Duties Include:

Escort customers to appropriate Service Advisor waiting area or Parts/ Service Dept. as needed.
Verify appointment details
Prioritize customers waiting to have their repair order written
Greet customers returning to pick up their vehicles
Ensure coffee and refreshments are stocked
Keep the customer lounge area neat clean and orderly
Periodically check tidiness of areas including restrooms
Run errands pick up or deliver customers etc.
Keep service drive clear by parking cars (once repair order has been written) in appropriate areas and placing keys on board in tool room.
Develop and maintain a high level of cooperation with your co-workers.
Communicate areas needing improvement to the Service Manager.
Complete all directives of your Service Manager.
Seize the Moment and provide excellent customer service at every opportunity.
Attend department meetings as requested.
Report any safety issues immediately to management.
Comply with all policies as described in the Crown Employee Handbook.
Other duties may be assigned based on company needs.

No Experience Required - APOSITIVE ATTITUDE is a MUST!

Qualifications:

Ability to interpret instructions in all forms (written verbal diagram or schedule format)
Ability to drive Automatic AND Standard Cars is preferred
Current and CLEAN State Drivers license (min of three years)
Ability to meet U.S. employment and Crowns eligibility requirements (Background Check/Drug Screen)
Professional appearance and pleasant demeanor at all times with an ease in communicating with our customers and co-workers

If you meet our requirements and people have told you that you have a WELCOMING personality APPLY NOW to be considered for this position on our team!

EOE/DFWP

Join us and become part of a company culture where your voice is heard your ideas are valued and your potential is limitless.

We are an Equal Opportunity Employer and a Drug Free Workplace

Key Skills

Debugging
Computer Networking
ConnectWise
PKI
PowerShell
Windows
C#
Automotive Diagnostics
Medical Imaging
Azure
Technical Support
Troubleshooting

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