Dispatcher

Lansing, IL - USA

Monthly Salary: USD 60000 - 70000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Dispatcher

Location: TEC Lansing (Domiciled)
Reports To: Operations Manager and/or Vice President

Summary

CXI Trucking is a leading local LTL trucking company specializing in efficient reliable and cost-effective freight transportation solutions. We provide exceptional service to our customers while maintaining a strong focus on safety efficiency and innovation.

Position Overview

The Dispatcher plays a critical role in the successful operation of CXI Trucking by managing driver schedules coordinating logistics and ensuring timely and efficient delivery of freight. This role demands strong multitasking communication and problem-solving abilities along with deep knowledge of dispatch systems and DOT regulations. Demonstrates reliability professional appearance flexible work hours and a commitment to company policies.

Key Responsibilities

Prioritize large driver pools for timely pickups and deliveries.
Optimize routes to meet customer and operational needs.
Work with drivers and maintenance shop in case of breakdowns and equipment swaps
Work with maintenance shop for an up-to-date vehicle list listing OOS equipment and vehicle pickups at outside vendor shops
Collaborate with dock supervisors to align loading priorities.
Maintain safety and DOT compliance through documentation and oversight.

Serve as the main contact for drivers and customers handling conflicts professionally.
Manage OS&D (over short and damaged) freight and coordinate same-day deliveries when required.

Provide prompt courteous responses to inquiries and complaints.

Maintain professional relationships with current and potential customers drivers and internal
Use dispatch software (CLI Cheetah Motive) to track routes manage driver activity and document dispatch-related tasks.

Ensure proper geocoding of delivery addresses and record all dispatch actions accurately.

Handle equipment distribution (e.g. tablets pallet jacks lift-gate cords) and maintain thorough records.
Ensure all tasks are completed accurately and in a timely manner

Work Environment

Based at TEC Lansing with frequent communication across all TEC locations.
Typical schedule: MondayFriday with occasional flexibility required for emergencies or operational needs.

CXI Trucking is an equal opportunity employer. No person will be discriminated against in any aspect of their employment on the basis of any status or characteristic protected by applicable federal state or local law

Job Title: DispatcherLocation: TEC Lansing (Domiciled)Reports To: Operations Manager and/or Vice President SummaryCXI Trucking is a leading local LTL trucking company specializing in efficient reliable and cost-effective freight transportation solutions. We provide exceptional service to our custome...