Reception and Service Dispatcher

Lubbock, TX - USA

Hourly Salary: $ 18 - 22

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

New Year New Job Join a Team Thats Growing Fast.

Leakys Plumbing & HVAC is growing and looking for an experienced Receptionist / Service Dispatcher to help keep our plumbing and HVAC service operations running smoothly.

This is not an entry-level role. Were looking for someone who brings calm to the chaos takes ownership of scheduling and dispatch and knows how to keep technicians and customers aligned throughout the day.

All applications are confidential.

What Youll Do

Schedule and dispatch plumbing and HVAC technicians
Communicate with technicians and customers throughout the day
Adjust schedules as jobs change or field issues come up
Coordinate parts return visits and next steps when needed
Keep customer information accurate and classify calls correctly in ServiceTitan
Handle customer questions with professionalism and empathy
Set clear payment expectations and support follow-up when needed
Keep the day organized prioritize urgent calls and stay calm under pressure

What Were Looking For

Prior plumbing or HVAC office experience required
Dispatcher or service coordinator experience preferred
Experience with ServiceTitan strongly preferred
- Housecall Pro Jobber or similar software also acceptable
Strong communication and organization skills
Comfortable handling a fast-moving service schedule

Being highly organized and a control freak (in the best way) is exactly what makes a great service receptionist CSR or dispatcher.

Whats in It for You

Competitive pay benefits
401(k) and paid time off
Stable growing Texas company
Opportunity to grow into senior office or leadership roles

Schedule:
MondayFriday Full-time (4044 hours/week)

If youve worked in a plumbing or HVAC office and love running dispatch wed like to talk.

Compensation: $18.00 - $22.00 per hour

Leakys Plumbing & HVAC formerly Rowe Heating & Air Conditioning is under new ownership and is committed to delivering high-quality plumbing heating and air conditioning services to its commercial and residential customers. As a growing company we are looking for team players who embrace new opportunities and thrive in a fast-paced constantly evolving environment. If you meet the requirements for this position and want to be part of a supportive team Leakys is the place for you!

Required Experience:

Junior IC

Benefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceNew Year New Job Join a Team Thats Growing Fast.Leakys Plumbing & HVAC is growing and looking for an experienced Re...

Benefits:

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

All applications are confidential.

What Youll Do

Schedule and dispatch plumbing and HVAC technicians
Communicate with technicians and customers throughout the day
Adjust schedules as jobs change or field issues come up
Coordinate parts return visits and next steps when needed
Keep customer information accurate and classify calls correctly in ServiceTitan
Handle customer questions with professionalism and empathy
Set clear payment expectations and support follow-up when needed
Keep the day organized prioritize urgent calls and stay calm under pressure

What Were Looking For

Prior plumbing or HVAC office experience required
Dispatcher or service coordinator experience preferred
Experience with ServiceTitan strongly preferred
- Housecall Pro Jobber or similar software also acceptable
Strong communication and organization skills
Comfortable handling a fast-moving service schedule